Field Service Technician

ChampionX•Watford City, ND
•Onsite

About The Position

The Field Service Technician (Hydraulics), located in Watford City, North Dakota, performs basic to advanced maintenance, equipment installations, and troubleshooting in the shop or in the field. The role supports multiplex pump skids and components at oil and gas well sites, including equipment used for Jet Pump artificial lift, Salt Water Disposal (SWD) systems, and other facilities. The position also services Jet Pump systems and related artificial lift equipment. The technician performs commissioning and decommissioning, repairs and preventative maintenance, and troubleshooting of multiplex pumps and auxiliary components. The role includes preparing timely and accurate service tickets, participating in an on-call rotation as required, maintaining a clean work area and company truck, following safety policies, communicating professionally with customers, responding to technical questions, and contributing to continuous improvement. The role is normally performed at customer field locations in varied weather and temperature conditions. Some work takes place indoors in air-conditioned or well-ventilated facilities, and the employee may visit customer offices or field locations. Pre-employment screening includes drug and alcohol screening, a criminal background check, and a motor vehicle record check. Immigration sponsorship is not offered. If selected, employment will begin with ChampionX and transition to SLB as part of the planned integration.

Requirements

  • Must be at least 21 years old to drive a company vehicle.
  • High school diploma or GED.
  • At least one year of work-related experience as a field service mechanic troubleshooting and repairing multiplex pumps and Jet Pump artificial lift systems.
  • Valid driver's license in the state of residence and an acceptable driving record.
  • Strong mechanical skills and ability to perform field maintenance to support availability and reliability of artificial lift equipment at oil and gas well sites.
  • Good oral and written communication skills, including the ability to communicate clearly, listen to feedback and concerns, and respond promptly to questions and requests.
  • Good analytical and critical-thinking skills, including identifying and resolving problems, analyzing information, developing alternatives, and participating in group problem solving.
  • Good organizational and time-management skills, including the ability to work with minimal supervision, prioritize and plan activities, use time efficiently, and develop realistic action plans.
  • Computer skills, including Microsoft Office Suite, and ability to learn technical and industry knowledge.
  • Ability to troubleshoot customer issues, handle difficult customer situations, respond to customer needs, solicit feedback, and provide service and assistance.
  • Accountability for the quality and timeliness of work, with ability to achieve results with little oversight.
  • Strong safety focus and ability to identify and correct conditions that affect employee safety.
  • Ability to lift and carry 25 pounds regularly and 50 pounds occasionally.
  • Vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • Ability to talk or hear regularly; use hands to finger, handle, or feel and reach with hands and arms frequently; and walk occasionally at customer field locations, including on inclines and uneven surfaces and in varied weather.
  • Ability to regularly bend, stoop, crawl, lie down, twist, and push.
  • Ability to wear appropriate personal protective equipment, including shoes or boots, hard hats, and respirators as needed.
  • Must complete a drug and alcohol screen, criminal background check, and motor vehicle record check.

Nice To Haves

  • Basic understanding of downhole pumps and completions.
  • Working knowledge of multi-cylinder engines.
  • Automation experience.

Responsibilities

  • Perform basic to advanced equipment maintenance, installations, and troubleshooting in the shop or field.
  • Commission and decommission multiplex pump skids and components at oil and gas well sites for Jet Pump artificial lift, SWD systems, and other facilities.
  • Repair and troubleshoot multiplex pumps, including triplex and quintuplex pumps, and auxiliary components such as electric motors and variable speed drives, safety switches, flow meters, valves, and lubrication and sump pumps.
  • Troubleshoot, repair, and service Jet Pump systems used for artificial lift in the oil and gas industry.
  • Perform preventative maintenance on relevant equipment at regular intervals.
  • Write accurate and timely service tickets for customer review and invoicing.
  • Participate in the facility's on-call rotation as required by the business.
  • Maintain a clean and organized work area and company truck.
  • Know and comply with safety policies and procedures.
  • Develop professional working relationships with customers and respond to customer calls and technical questions.
  • Contribute to the department's continuous improvement culture.

Benefits

  • Field Service Bonus potential.
  • Comprehensive benefits package including medical, dental, vision, and 401(k) with company match.
  • Opportunity to shape a career with a company focused on growth.
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