Guthrie, OK

Procter & Gamble•Boise, ID

23d•$22 - $25

About The Position

P&G Professional, the commercial division of Procter & Gamble, provides chemical programs and solutions for hospitality, foodservice, and long-term care facilities. The Field Service Technician is a field-based role that works independently to install, troubleshoot, repair, and maintain chemical dispensing equipment and other equipment used in commercial foodservice or laundry operations. The role focuses on delivering exceptional service—not sales—to support customer retention and superior customer service. This is a full-time position with Procter & Gamble. The work schedule is generally five days per week and eight hours per day, but may include 12-hour shifts, occasional weekends, and night shifts. Occasional overnight travel and on-call coverage may be required. The position includes a competitive healthcare plan and retirement benefits, with opportunities to grow alongside P&G Professional.

Requirements

Great work ethic and willingness to learn new skills through provided training.
Basic understanding of electronics, plumbing, maintenance, or mechanical systems, with the ability to troubleshoot using root cause analysis.
Moderate working knowledge of appropriate tools, data, implements, and service needs.
Proficiency with laptop and cell phone technology, including Salesforce, Microsoft Word, and Excel.
Valid driver’s license.
Must live in the specified city.
Must be eligible to be onsite at customers to conduct business, service, and maintenance consistent with occupational health and safety requirements.
Ability to lift, lower, carry, push, and pull objects up to 50 pounds.
Ability to climb ladders and stairs; stand, sit, and walk for long periods; and twist, bend, stoop, kneel, squat, crawl, and reach while installing and maintaining equipment.
Ability to operate a computer keyboard and phone, and to recognize visual and audible equipment alarms and signals.
Ability to work in extreme hot and cold temperatures, generally in warehouse conditions with variable temperatures, dust, and dirt.
Ability to spend approximately 30% of the workday driving between accounts.
Ability to work a schedule that may include 12-hour shifts, occasional weekends, night shifts, and on-call coverage.

Responsibilities

Install, troubleshoot, repair, and maintain chemical dispensing equipment and other equipment used in commercial foodservice or laundry operations.
Deliver exceptional service to support customer retention and superior customer service.
Travel between customer accounts and safely operate a motor vehicle in city, rural, and expressway conditions.
Provide on-call coverage, which may include occasional weekends, holidays, and night shifts.