Field Service Technician, Electrical Controls, Poultry, NA

JBT Marel•Gainesville, GA

4d•Remote

About The Position

At JBT Marel, the Field Service Technician installs and maintains the company’s machines at customer sites, supporting customer satisfaction through preparation, execution, and reporting. The role focuses on the electrical controls side of installations, including electrical cabinets, software, and PLCs. It also involves conducting service visits, resolving production issues, supervising local employees on larger projects, communicating project progress to customers, and training customers and colleagues. The position includes technical and personal training, both in the office and on the job, as well as regular meetings with a manager and team. Travel is approximately 65–80%. The role is listed as remote, with extensive travel to customer sites. The estimated pay range is $35.00–$40.00 per hour; actual starting pay varies by location, qualifications, and prior experience.

Requirements

Bachelor’s degree in Mechatronics, Electrical Engineering, or Automation Engineering, or a vocational-level degree in a related area with several years of relevant experience.
Strong electrical background and troubleshooting skills.
Willingness to travel approximately 65–80%.
Passion for technology and a genuine service attitude.
Ability to work independently, flexibly, and effectively under stress.
Hands-on approach, analytical mindset, and strong problem-solving skills.

Nice To Haves

Experience with or interest in electrical cabinet rebuilding, software installation or configuration, and/or PLC troubleshooting.
Affinity with process engineering and/or food production.
Both recent graduates and experienced candidates are encouraged to apply.

Responsibilities

Prepare and execute the controls portion of installation projects, including electrical cabinets, software, and PLCs.
Conduct service visits at customer sites.
Troubleshoot production issues at customer sites.
Supervise local employees during larger installation projects.
Keep customers informed about project progress and report to them.
Train customers and colleagues, and provide feedback on results.
Prepare for upcoming projects and report on completed projects.
Participate in personal and technical training in the office and on the job.
Attend regular meetings with the manager and team.