Field Service Technician - 3-6 hours per week

Arbill Industries Inc • Kettering, OH

11h

About The Position

The Part Time Field Service Technician supports a team goal of providing an exceptional customer experience through timely, accurate, and complete vendor-managed inventory counts and vending machine replenishments. The role requires mechanical aptitude, vending-machine troubleshooting and repair skills, and a customer-service-oriented approach when working with customers and on-site personnel. The technician completes tasks with a Can-Do and respectful attitude, follows a predetermined daily schedule, and supports customer-site inventory needs.

The position involves frequent local travel to assigned customer locations, independent work, inventory handling, and communication with customer and internal contacts. Occasional schedule adjustments may be needed to address customer needs, replenishment schedules, vending-machine service needs, or operational priorities. The role may require transporting inventory or related materials.

Requirements

• At least 3 years of experience working in a warehouse, inventory, distribution, field service, vending, or related operations environment.
• High school diploma or GED equivalent.
• Strong work ethic and accurate counting and inventory verification skills.
• Ability to learn new systems, tasks, and procedures.
• Effective verbal and written communication skills.
• Customer service orientation and ability to build respectful relationships with customers, peers, and management.
• Strong mechanical aptitude and ability to troubleshoot, repair, and perform basic maintenance on vending machines.
• Strong attendance and reliability; ability to work independently and maintain a daily schedule.
• Valid driver's license, reliable vehicle, and ability to drive to assigned customer locations.
• Ability to travel frequently to assigned local customer locations and, as needed, transport inventory or related materials.
• Occasional schedule adjustments may be required based on customer needs, replenishment schedules, vending-machine service needs, or operational priorities.

Nice To Haves

• Previous VMI and/or vending experience.
• Experience working in a fast-paced, customer-facing environment is strongly preferred.

Responsibilities

• Accurately identify, count, verify, and update on-hand inventory in systems, spreadsheets, VMI shelving, and vending equipment; replenish pick bins, VMI shelving, and vending machines.
• Identify, count, match, and label deliveries against system purchase orders and packing slips; report discrepancies to a supervisor; move received products to appropriate storage bins.
• Communicate with on-site management, technical personnel, end users, Arbill support staff, Sales Operations/Client Relations, and Arbill Management to provide updates, escalate concerns, and support customer satisfaction.
• Work independently, maintain predetermined daily schedules, travel to assigned customer locations, and complete tasks efficiently, accurately, and safely.
• Troubleshoot, repair, and perform basic maintenance on vending machines and related equipment; resolve issues when possible and escalate when additional support is needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED