Security Technician (25 hours per week)

Monroe County Public Library•Bloomington, IN
•Onsite

About The Position

The Security Technician performs security duties to provide a pleasant, safe, and welcoming environment for the library’s visitors and staff, and enforces library behavioral rules in a fair, consistent, and objective manner. This role involves patrolling the property to ensure the facility, grounds, and library materials and assets are kept secure and in safe condition.

Requirements

  • High school diploma or equivalent required.
  • First aid training and CPR/AED certification required (option to obtain within 3 months of hire may be considered).
  • Minimum of 1 year of related safety/security experience required.
  • Valid Indiana Driver’s License required.
  • Ability to concentrate and pay close attention to detail.
  • Excellent interpersonal skills, good listening and communication skills while working with a diverse patron base.
  • Pleasant and tactful in interactions with staff and the public.
  • General knowledge of security systems, alarms and elevators.
  • Physical ability to handle various security situations.

Nice To Haves

  • Post high school coursework preferred.
  • Police training/law enforcement or security experience preferred.
  • Specific experience with library systems is helpful.

Responsibilities

  • Make regular rounds to inspect building conditions and monitor surroundings, correct problems or report problems to the proper department, as appropriate.
  • Use various methods for communicating with the public, responding to emergencies, and utilizing problem solving and de-escalation techniques.
  • Respond to immediate needs and assess emergency situations, following appropriate procedures.
  • Responsible for opening/closing procedures and securing public doors at appropriate times.
  • Review and maintain daily security log entries including security events/incident reports and actions, lost and found, and assist with maintaining records and preparing reports as required by the Building Services and Security Manager or Assistant Manager.
  • Compose and distribute incident reports, as appropriate, via email and other means.
  • Stay abreast of current suspended or “watch list” individuals.
  • Assist with meeting room preparations and special events by arranging furniture and equipment and verifying proper arrangement; tests and sets up all necessary audio-visual equipment.
  • Participate in security staff’s shared responsibility for the maintenance of the training and procedures manual and attend various operational and procedural training/reviews.
  • Collect money from various Library locations and transport and deliver accounted funds for deposit to appropriate banks.
  • Transport various items including parcels, mail, confidential materials and books, within and between library facilities.
  • Transport assorted mail, board packets, etc. to the post office, board member homes, etc., as directed.
  • Assist patrons and Library staff in various helpful ways, including providing directions and after-hours security.
  • Participate in annual inspections of emergency and safety equipment which are required by state and federal regulations.
  • Read professional materials to keep current with trends in the security field.
  • Participate in departmental and library-provided training and educational programs.
  • Attend and contribute to departmental/unit meetings; take part in special projects and committees as assigned.
  • Perform other functions as assigned to ensure effective and smooth continuity of Library operations.
  • Assist the Manager and Assistant Manager and other Building Services and Security team members as directed.
  • May be asked to develop needed expertise in specific service areas and pursue training and education to meet that goal as well as any other needs as directed by the manager.
  • May be asked to assist in the training of other employees or to share expertise with others.
  • Responsible for communicating ideas, issues, and potential solutions to the managers.
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