Field Service Technician

MasterTech•Romulus, MI
•$30 - $40

About The Position

MasterTech is seeking sheet-fed and postpress industrial technicians based near an international airport. The role requires extensive travel to customer locations. Field Service Technicians install and support mechanical and electrical components and systems on site, ensuring machinery is installed correctly and operational. They also maintain, diagnose, and repair machinery, report issues, and complete documentation. The schedule is day shift, Monday through Friday, with ample overtime and occasional on-call work. Compensation is $30.00–$40.00 per hour. Paid OEM training, paid travel, per diem, a company credit card, and travel perks/points are offered.

Requirements

  • Excellent customer service skills and communication.
  • Exceptional problem-solving, troubleshooting, diagnostic, and documentation skills.
  • Ability to conduct installations, diagnostics, troubleshooting, programming, repairs, and provide recommendations.
  • Ability to travel extensively and be based near an international airport.

Nice To Haves

  • Experience with printing, corrugated, prepress, postpress, flexo presses, folding, or other printing and boxing equipment is extremely beneficial.
  • Experience in industrial, manufacturing, or mechanical maintenance is preferred.
  • Experience with electrical systems, including AC, DC, and three-phase wiring, is an asset.
  • Knowledge of SPS programming, automation technology, and drive technologies.

Responsibilities

  • Install mechanical and electrical components and systems at customer sites.
  • Support machinery on site and ensure it is properly installed and operational.
  • Maintain, diagnose, troubleshoot, and repair machinery.
  • Report issues and complete documentation.
  • Conduct programming and provide recommendations.
  • Maintain up-to-date training while providing remote support.
  • Travel extensively to customer locations.

Benefits

  • Paid OEM training
  • Paid travel
  • Medical insurance available from start
  • Dental insurance available from start
  • Vision insurance available from start
  • Paid time off
  • Sick time
  • Vacation
  • Matching 401(k)
  • Company credit card
  • Travel perks and points
  • Per diem
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