FIELD SERVICE TECHNICIAN - PONCA

STANDLEYS SYSTEMS LLC•Broken Arrow, OK

9d•Onsite

About The Position

The Standley Systems Service Technician provides customer service by maintaining, servicing, and repairing office equipment at customer locations within an assigned territory. The position reports to the appropriate Field Service Manager for the assigned location and has no supervisory responsibilities. Work includes field service at customer sites and repair, setup, and installation work in the shop.

Requirements

High school diploma or equivalent, technical school, three to six months of related experience and/or training, or an equivalent combination of education and experience.
Basic computer skills.
Current valid driver's license and proof of insurance.
Good driving record.
Mechanical aptitude.
Ability to pass a drug and alcohol screen; positive marijuana tests for medical marijuana license-holders disqualify applicants because of federal contract requirements.

Nice To Haves

Networking skills.
A+ certification.
Network certification and/or training.
PC and Microsoft skills.

Responsibilities

Repair and maintain copier and fax/scanner equipment on site.
Clean and repair used equipment for refurbishment.
Perform minimal setup and installation at customer locations.
Troubleshoot non-printing issues.
Meet customer needs with courteous and timely support.
Maintain and repair copiers and multifunction products on site efficiently and cost-effectively.
Maintain and expand technical knowledge by attending training classes and meetings.
Maintain an appropriate parts inventory in the vehicle.
Use diagnostic tools, service aids, and product schematics to assess and resolve equipment and system failures.
Repair and maintain internal equipment in the shop.
Set up and install equipment and accessories in the shop.