Field Service Technician

Facility Solutions Group•Lake Park, FL

About The Position

The Field Service Technician provides support at customer locations, including troubleshooting, setup, and installation of systems and equipment. The role also involves repairing units in the field, maintaining service records, responding to emergency service needs, and assisting customers with maintenance and safety information.

Responsibilities

  • Troubleshoot, diagnose, and repair units while in the field.
  • Maintain records of service calls, training, and expenses.
  • Provide on-call emergency service as required and maintain communication with the department manager while in the field.
  • Educate customers on preventive maintenance and safety regulations, and provide general customer service by phone and in person.
  • Perform other duties assigned by the manager.
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