Field Service Technician
HIROTEC AMERICA•Auburn Hills, MI
•Onsite
About The Position
HIROTEC America is a global industry leader with worldwide sales exceeding 1.5 billion dollars and operations in 8 countries. The company is committed to continuous improvement and growth. Currently, HIROTEC is seeking a Field Service Technician to join their team. This role requires a strong electrical and mechanical aptitude, excellent customer service skills, and the ability to travel domestically and internationally to customer facilities for technical support and installation supervision.
Requirements
- Minimum of three to five years of related experience and/or training in Assembly Tooling.
- Knowledge of Hemming/Stamping.
- Ability to read engineering drawings.
- Understanding of Body-in-White system process.
- Strong electrical and mechanical aptitude.
- Great customer service skills.
- MS Office computer skills preferred.
Responsibilities
- Plan, direct, and complete activities to ensure project goals are accomplished within prescribed time frames and funding parameters.
- Travel to multiple customer facilities for technical support and installation supervision.
- Request required manpower from Manufacturing and supervise Service Personnel in the field for all trades, robot programming, controls, inspection, and die tuning.
- Be responsible for the content of all field service reports, expense reports, and customer approval at sites.
- Act as customer contact and liaison at installation sites.
- Assist in initiating invoicing for all billable hours.
- Assist in providing spare parts to customers.
- Maintain weekly roll-up reports and monitor budget allotments at sites.
- Conduct field site inspections.
Benefits
- An excellent work environment
- Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
