Field Service Technician

ABB•Delaware, OH

10d•$68,600 - $109,760•Hybrid

About The Position

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Service Team Leader. In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. The work model for the role is: Hybrid with 90% travel required and preferred home location in Pittsburgh, PA (Home location anywhere in the state of PA, OH or MI will also be considered). #LI-Hybrid

Requirements

Bachelor's or Technical Degree with 2+ Years or Associate's Degree/High School Diploma with 5+ years of relative experience
Strong technical background with technical skills in startup, commissioning, troubleshooting, preventive, and unplanned maintenance of analytical products including but not limited to continuous gas analyzers and gas chromatographs
Ability to build strong customer relationships, to work effectively with minimum supervision, demonstrated strong interpersonal skills, and be customer service oriented
Strong Computer skills to include Outlook, Excel, and Word
Ability and willingness to travel approximately 90% of the time, as required.
Ability and willingness to possess and maintain a valid passport and driver's license
Candidates must already have work authorization that would permit them to work for ABB in the US.

Responsibilities

Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.
Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
Acting as trainer when needed, for field service associates and customers.
Performing commissioning/start-up services, troubleshooting/repair services, and preventative maintenance on measurement and analytical equipment.

Benefits

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
Paid Parental Leave
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays.
Vacation is provided based on years of service for hourly and non-exempt positions.