Field Service Technician

Analogic Jobs • Portland, OR

26d

About The Position

Analogic is seeking a dependable Field Service Technician to support aviation security screening equipment at Portland International Airport (PDX) and surrounding areas. The role delivers customer service by diagnosing and resolving technical issues, performing electronic and mechanical repairs, documenting service activity, and maintaining customer relationships. The technician works independently in the field to plan and complete repairs and preventive maintenance, respond to daily service needs, and support customer satisfaction, retention, and profitability. The position reports to the Area Manager of Security Field Service. All experience levels are welcome to apply, although the basic qualifications specify 3–5 years of troubleshooting and repair experience.

Requirements

• High school diploma or equivalent.
• A minimum of 3–5 years of troubleshooting and repair experience.
• Strong time-management skills and ability to complete assigned small field projects.
• Technical aptitude and ability to learn and adapt to new technology.
• Professional demeanor and customer-focused approach.
• Professional written and oral communication skills for preparing detailed reports and communicating with internal and external customers.
• Flexibility and openness to a fluid schedule and working environment.
• Must pass a criminal background check, drug test, pre-employment physical, and credit check.
• Ability to safely perform the essential physical functions of the job and meet essential qualitative and/or quantitative productivity standards.
• Must obtain and maintain an Airport ID Badge in compliance with the Airport Security Plan and TSA regulations, obtain the necessary public trust security clearance (eApp), and be authorized to access and handle Sensitive Security Information (SSI).
• Valid driver's license and dependable transportation.
• Ability to travel up to 10% by plane domestically and internationally; required Real ID and passport for international travel.
• U.S. citizenship or permanent residency (green card) required due to contractual obligations.
• Ability to work overtime and variable hours as required by business needs.

Nice To Haves

• Certified trade training.

Responsibilities

• Diagnose errors and technical problems and determine appropriate solutions.
• Troubleshoot and perform electronic and mechanical repairs while maintaining technical product knowledge.
• Produce timely, detailed service reports.
• Respond to customer needs and build positive customer relationships.
• Maintain tools and calibrated equipment properly.
• Meet daily service needs at assigned sites and locations.
• Independently plan and perform repairs and preventive maintenance in the field.
• Schedule work according to field needs.
• Complete assigned small field projects and meet company and customer requirements.

Benefits

• 401K with company match, vested immediately.
• HSA/FSA match.
• Eight weeks of paid parental leave.
• Healthcare coverage that can adapt as employees' family and health needs change.
• Continuous Education Pathways.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED