About The Position

OPEX Corporation is seeking a full-time, onsite Field Service Technician to support warehouse automation. The technician uses hand tools to perform preventive maintenance, troubleshooting, and repairs on material handling equipment, including robotic technology-based equipment. The role suits mechanically inclined individuals with a strong electronics background and some software knowledge who can thrive in a fast-paced production environment.

Requirements

  • Associate’s degree in a related field and/or equivalent hands-on job experience.
  • Able to work overtime when required.
  • PC competency, including Word, Excel, and Windows OS.
  • Excellent customer service skills.
  • Valid driver’s license, insurance, and a reliable vehicle.
  • Ability to lift at least 40 pounds independently.
  • Ability to stand and walk throughout the shift.
  • Ability to maneuver around the job site, including small spaces in and around equipment.

Responsibilities

  • Keep equipment running in production through maintenance, troubleshooting, and repair of material handling equipment.
  • Install and set up new equipment.
  • Interact with customers to determine equipment problems.
  • Complete field service reports.
  • Keep customers informed as repairs are made and answer questions.
  • Work with management and other personnel to analyze and correct equipment performance issues.
  • Complete and submit weekly online timecards and expense reports.
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