About The Position

OPEX Corporation is seeking a full-time, onsite Field Service Technician to service and maintain warehouse automation equipment. The role uses hand tools to perform preventive maintenance, troubleshoot problems, and repair material handling equipment, including equipment based on robotic technology. The position suits someone who is mechanically inclined and has a strong electronics background and some software knowledge. Work takes place in a fast-paced production environment and involves direct interaction with customers and other personnel.

Requirements

  • Associate’s degree in a related field and/or equivalent hands-on job experience.
  • Ability to work overtime when required.
  • PC competency, including Word, Excel, and Windows OS.
  • Excellent customer service skills.
  • Valid driver’s license, insurance, and a reliable vehicle.
  • Ability to lift at least 40 pounds independently.
  • Ability to stand and walk throughout the shift.
  • Ability to maneuver around the job site, including small spaces in and around equipment.
  • Ability to lift heavy machine parts while on duty.
  • Ability to squat, bend, kneel, and reach overhead and forward while on the job.

Responsibilities

  • Keep production equipment running through maintenance, troubleshooting, and repair of material handling equipment.
  • Install and set up new equipment.
  • Interact with customers to determine equipment problems.
  • Complete field service reports.
  • Keep customers informed as repairs are made and answer questions that arise.
  • Work with management and other personnel to analyze and correct equipment performance issues.
  • Complete and submit weekly online timecards and expense reports.
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