Field Service Technician (Fueling Equipment)
About The Position
World Fuel is seeking a customer-focused Fuel Systems Field Service Technician to support commercial fueling locations throughout California. This hands-on field role troubleshoots, repairs, and maintains fueling equipment and facilities, helping ensure sites operate safely, efficiently, and in compliance with industry regulations. The technician also represents World Fuel at assigned locations, working directly with customers to resolve issues and provide a strong customer experience. The role is remote in the California Bay Area, involves approximately 40% travel, and includes participation in an on-call rotation for urgent service needs. Compensation is $23.00–$26.00 per hour, depending on experience, qualifications, skills, and location; the position is also eligible for the annual bonus program.
Requirements
- High school diploma or GED.
- Valid driver's license and ability to meet company driving requirements.
- Strong mechanical aptitude and troubleshooting skills.
- Ability to work independently and manage multiple priorities in a field environment.
- Strong customer service and communication skills.
- Proficiency with Microsoft Office and Google Workspace.
- Ability to lift and carry up to 50 pounds; stand, walk, bend, kneel, climb ladders, and perform physical maintenance activities.
- Ability to work outdoors in varying weather conditions and travel regularly throughout the assigned territory.
Nice To Haves
- Experience troubleshooting and repairing mechanical, electrical, fueling, industrial, or commercial equipment.
- Experience in field service, facilities maintenance, petroleum operations, automotive repair, HVAC, electrical maintenance, or a related technical field.
- Familiarity with fueling systems, dispensers, cardlock operations, POS systems, or fuel site controls.
- Experience using Salesforce, Smartsheet, or similar business applications.
Responsibilities
- Diagnose, troubleshoot, and repair dispensers, card readers, site controllers, and related fueling systems.
- Perform preventive maintenance, replace parts and components, coordinate complex repairs with vendors and service providers, and identify root causes of equipment failures.
- Maintain accurate service records, maintenance logs, and repair documentation.
- Inspect fueling locations and perform general maintenance such as lighting replacement, painting, minor repairs, and seasonal upkeep.
- Order, pick up, and install parts and materials, and maintain the appearance and functionality of assigned locations.
- Represent World Fuel at assigned sites; respond professionally and promptly to customer questions, requests, and equipment concerns.
- Troubleshoot customer-reported issues, communicate repair status and resolution plans, and assist customers experiencing fueling or equipment issues.
- Build positive working relationships with customers, vendors, and internal stakeholders while supporting safe, reliable operations.
- Support environmental, health, and safety programs; assist with inspections, testing, and compliance activities related to underground and aboveground storage tank systems.
- Maintain documentation required by company policies and regulatory agencies and support hazardous waste management and compliance initiatives.
- Interface with local, state, and federal agencies as needed during inspections and regulatory reviews.
- Participate in an on-call rotation, respond to emergencies, and resolve operational issues to minimize downtime and customer impact.
Benefits
- Medical, dental, and vision coverage.
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
- 401(k) with company match.
- Company-paid life and disability insurance.
- 160 hours of paid time off annually.
- 9 paid holidays plus 2 floating holidays.
- Annual bonus opportunity.
- LinkedIn Learning and professional development resources.
- Legal assistance, identity protection, accident coverage, and critical illness benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
