Field Service Technician

The Raymond Corporation•Oklahoma City, OK

About The Position

Raymond Central is hiring a Field Service Technician to support forklifts, pallet jacks, and racking systems at customer distribution centers. This is a full-time, hourly position. Some overtime may be required based on customer demands. The company offers competitive pay, paid time off and holidays, medical, dental and vision coverage, retirement matching, tuition reimbursement, comprehensive training, and professional growth opportunities.

Requirements

  • High school diploma or GED.
  • At least two years of hands-on technical experience with mechanical, hydraulic, and/or electrical components.
  • Strong mechanical aptitude and ability, with basic knowledge of industrial electricity.
  • Ability to read schematics, diagrams, operation manuals, and manufacturer specifications.
  • Must be able to push, pull, and lift up to 50 pounds.
  • Must be able to climb ladders and/or work on elevated platforms 15 to 30 feet in height.

Nice To Haves

  • Experience in industrial maintenance, automotive, or heavy equipment industries.

Responsibilities

  • Maintain, service, and support material handling equipment, systems, and products at customer locations in a timely and cost-effective manner.
  • Diagnose, troubleshoot, and repair forklifts and other equipment according to established guidelines and procedures while fostering positive customer relationships.
  • Perform preventive maintenance on assigned equipment at customer facilities according to established procedures and cost guidelines.
  • Complete required paperwork and time records accurately and follow Mobile Tech Procedures as directed by management.
  • Account for parts, materials, tools, and consumables used.
  • Drive and work safely in accordance with company and customer safety policies and procedures.
  • Develop and maintain positive, effective working relationships with customers and co-workers.
  • Maintain the van’s interior equipment, storage devices, service manuals, and related documents.
  • Attend meetings, training classes, and other company activities as required.
  • Keep an adequate set of personal tools as required by the position.
  • Work with all departments and employees to ensure high-quality customer service.

Benefits

  • Paid time off and paid holidays
  • Medical, dental, and vision coverage
  • Retirement matching
  • Tuition reimbursement
  • Comprehensive training
  • Professional growth opportunities
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