Field Service Technician
About The Position
The Field Service Technician travels to customer facilities to provide on-site troubleshooting, maintenance, repair, and commissioning for industrial electrical control panels, motor control systems, and related automation equipment. The role diagnoses electrical and control-system issues, performs repairs and system modifications, and helps ensure equipment operates safely and reliably. It also supports installations, startup, commissioning, and functional testing, and includes preventive maintenance, inspections, operational testing, and documentation of service work and recommendations. The technician works with engineering, production, and customer personnel to address technical issues and recommend repairs or equipment upgrades. The position requires following applicable electrical safety procedures, including lockout/tagout and NFPA 70E requirements. Travel to customer facilities is required as needed.
Requirements
- Minimum 3 years of experience in industrial electrical maintenance, field service, controls troubleshooting, or a related technical role.
- Strong understanding of industrial electrical control panels, motor controls, and electrical power distribution systems.
- Hands-on experience troubleshooting electrical components, control circuits, motor starters, relays, contactors, and VFDs.
- Ability to read and interpret electrical schematics, wiring diagrams, and technical manuals.
- Experience using multimeters and other electrical diagnostic and testing equipment.
- Familiarity with PLCs, HMIs, industrial automation systems, and control panel wiring.
- Knowledge of NEC, NFPA 70E, and industrial electrical safety practices.
- Strong troubleshooting, communication, and customer service skills, with the ability to work independently in the field.
- Valid driver's license and willingness to travel to customer facilities as required.
Nice To Haves
- Experience with UL 508A industrial control panels.
- Technical degree, associate degree, or vocational training in Electrical Technology, Industrial Maintenance, Automation, or a related field.
Responsibilities
- Travel to customer facilities to troubleshoot, service, repair, and maintain industrial electrical control panels and motor control systems.
- Diagnose electrical and control-system failures involving motor starters, contactors, relays, VFDs, soft starters, PLCs, and related components.
- Perform electrical testing, wiring repairs, component replacements, and system modifications on industrial control equipment.
- Support installation, startup, commissioning, and functional testing of new and existing control panels and motor control systems.
- Read and interpret electrical schematics, wiring diagrams, panel layouts, and technical documentation to identify and resolve equipment issues.
- Troubleshoot AC/DC motor controls, power distribution circuits, sensors, and industrial automation equipment.
- Perform preventive maintenance, system inspections, and operational testing to improve equipment reliability and minimize downtime.
- Coordinate with engineering, production, and customer personnel to resolve technical issues and recommend repairs or equipment upgrades.
- Document service activities, troubleshooting findings, repairs, and recommendations in detailed field service reports.
- Follow applicable electrical safety procedures, including lockout/tagout and NFPA 70E requirements.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
