Field Service Technician

Gordon Food Service•Champaign, IL

About The Position

As a Field Service Technician for InnoServ, you will provide installation, preventative maintenance, and performance measurement for coffee machines, juice machines, dishwashers, and chemical dispensing machines. You will serve a variety of customers, including national accounts, healthcare organizations, colleges and universities, hospitality businesses, and large independent food service operators. The position pays $52,748 per year ($25.36 per hour) starting, with the opportunity for a higher starting rate based on experience and qualifications. Additional compensation includes weekend rotation and on-call incentives, quarterly performance incentives of up to $500, and some overtime opportunities. The schedule is Monday through Friday between 7 a.m. and 6 p.m., with flexibility required to provide customer service, including a weekend rotation and on-call evenings.

Requirements

  • Must be at least 18 years old.
  • Valid state driver's license and a clean driving record.
  • Successfully pass drug screening, motor vehicle report (MVR), and criminal background check requirements.
  • Two years of previous customer service or equipment repair experience, or an equivalent combination of education, training, and experience.
  • Mechanical aptitude, including knowledge of electrical and plumbing systems and health and sanitation codes.
  • Ability to correctly interpret maintenance manuals, schematics, and wiring diagrams.
  • Ability to perform the physical aspects of the job, including heavy lifting of machines.

Responsibilities

  • Install coffee machines, juice machines, dishwashers, and chemical dispensing machines.
  • Perform preventative maintenance on equipment.
  • Measure equipment performance.
  • Provide customer service to national accounts, healthcare organizations, colleges and universities, hospitality businesses, and large independent food service operators.

Benefits

  • Weekly pay
  • Medical, dental, and vision insurance
  • 401(k) match
  • Profit sharing
  • Company van to take home, with associated expenses covered and personal use available
  • On-the-job training
  • Company credit card
  • Tools provided
  • Cell phone reimbursement
  • Uniform allowance
  • Weekend rotation and on-call incentives
  • Quarterly performance incentive of up to $500
  • Some overtime opportunities
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