Field Service Technician
About The Position
James Imaging Systems is seeking a Field Service Technician to join its Field Service Team. The company is a local document imaging sales and service provider specializing in Toshiba, Konica Minolta, Lexmark, Xerox, and KIP Wide Format products. The technician services printers and multifunction devices at client locations, providing preventive maintenance and emergency repairs. The role requires professional, dependable service, organized parts inventory management, and care of company-provided assets. Starting compensation is for entry-level candidates with no experience and increases based on experience. Selected candidates must pass a criminal background check and drug screening before starting work.
Requirements
- Formal electronics training or equivalent experience.
- Strong electromechanical aptitude.
- Valid driver's license and excellent driving record.
- Good time-management skills to manage and route service calls effectively.
- Ability to communicate effectively with clients and colleagues in a fast-paced environment.
- Ability to perform some light lifting.
- Ability to pass a criminal background check and drug screening before starting work.
Nice To Haves
- Computer skills.
- Some networking knowledge.
- Experience providing exceptional service to business clients.
Responsibilities
- Repair printers and multifunction devices at client locations, including preventive maintenance and emergency service.
- Maintain an organized parts inventory accurate to within 1.5%.
- Consistently maintain positive, professional behavior and a professional appearance, including clean, wrinkle-free pants and shirts, a belt, and business-style shoes.
- Demonstrate dependability, particularly with attendance and punctuality.
- Maintain company-distributed assets, including a vehicle, laptop, gas card, and cell phone.
- Manage time and route service calls effectively.
- Communicate effectively with clients and colleagues in a fast-paced environment.
- Respond to client concerns and requests for information promptly and professionally.
- Complete light lifting as needed.
Benefits
- Competitive salary.
- Bonus plan based on productivity.
- Company vehicle program.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- 401(k) match.
- 100% paid maternity, paternity, and adoption leave.
- Paid holidays and vacation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
