Field Service Technician
About The Position
Your dependability, organization, and people skills will shine in this role as you become an integral part of our customer-focused team. We offer competitive wages alongside a rewarding commission plan, and a comprehensive benefits package. At Culligan, we appreciate the dedication and commitment of our team members. Our unique Employee Recognition Program "H2Onors" is a testament to our culture of celebrating your hard work and unwavering commitment. With over 87 years of experience in designing and distributing residential, commercial, and industrial water treatment systems, Culligan proudly holds the Good Housekeeping Seal, Consumer Digest "Best Buy" rating, and is recognized by the iconic "Hey Culligan Man" tagline. With over 800 dealers worldwide and offices in more than 90 countries, we lead the industry in service, support, and product innovation. For further information or to connect with our recruiting team, text "JOBS" to 847-741-8623. Culligan by WaterCo is an Equal Opportunity Employer.
Requirements
- Valid driver’s license
- High school diploma or equivalent
- Familiarity with the city area where duties will be performed
- Must be available to work Monday - Friday
- Excellent interpersonal and communication skills (verbal/written)
- Please note, candidates offered a position must undergo a DOT physical (at the time of hire and every two years thereafter), a drug screen, and a background check in line with state and Federal laws.
- Ability to lift over 100 pounds
- Ability to drive for extended periods (2-3 hours)
- Ability to kneel/bend for extended periods.
Nice To Haves
- Plumbing or maintenance skills preferred but not required
- Face-to-face customer service
Responsibilities
- Safe operation of a Company vehicle in accordance with state and federal DOT laws.
- Adherence to established safety procedures.
- Completion of daily service orders promptly.
- Perform diagnostics, installations or removals on residential and commercial water treatment equipment; identify malfunctions and resolve accordingly.
- Foster customer relationships through direct interaction, effectively communicating equipment status and providing problem-solving solutions.
- Ensure timely collection of payments upon service completion and assist in past due receivables collection.
Benefits
- Competitive benefits package with exclusive privileges
- Medical, Dental, and Vision insurance
- Paid Parental leave
- 401K with a rewarding company match
- Exclusive Company purchase discounts
- Comprehensive company-provided training
- Flexible schedule options (Please inquire for details)
- Our distinctive Employee Recognition Program, "H2Onors"
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
