Field Service Technician Coffee/Espresso Machines and Combi-Ovens

Smart Care Equipment Solutions • El Paso, TX

15d • Onsite

About The Position

Turbo Technicians, LLC., a Smart Care company, is a fast-growing nationwide service company specializing in rapid-cook technology. The company is seeking a technician in El Paso, Texas, and the surrounding area. Turbo Technicians is an authorized TurboChef service agent and repairs all lines of original equipment manufacturer equipment. This position services commercial coffee and espresso machines as well as turbo and combi-ovens. Paid training is provided, and the role includes a company vehicle and portal-to-portal service.

Requirements

• Ability to troubleshoot, test, repair, and service technical equipment.
• Basic electrical knowledge, including amperage, voltage, and resistance, and ability to read basic equipment schematics.
• Ability to understand, read, and use a multimeter.
• Ability to work flexible shifts.
• Familiarity with basic tools and a multimeter.
• Basic understanding and skills in MS Office.
• Valid driver's license.
• Organizational skills, attention to detail, and a sense of urgency in responding.
• Ability to adapt to the workplace environment and organizational change.
• Reliability, dependability, punctuality, good attendance, and conscientiousness about product performance.
• Ability to lift and move heavy restaurant equipment when needed.

Nice To Haves

• An aptitude in technical trades.
• A background in field service or restaurant equipment.

Responsibilities

• Provide professional, courteous service and work to deliver high-value customer service.
• Respond to reactive 24-hour service needs, including troubleshooting, diagnosing, repairing, and resolving equipment issues.
• Perform timely repairs, installations, and removals of commercial restaurant equipment, as well as scheduled preventive maintenance and cleaning.
• Order repair parts, schedule their delivery, and maintain inventory.
• Accurately complete work orders and documentation in accordance with company policy.
• Work effectively with dispatch, management, warehouse staff, and other technicians.
• Maintain a professional, clean appearance and keep the service vehicle clean and neat.

Benefits

• $1,000 sign-on bonus.
• Paid training.
• 401(k) with company match.
• Three weeks of PTO.
• Holidays and floating holidays.
• Medical, dental, and vision benefits.
• Company vehicle and fuel card.
• Repair and service tools and supplies.
• Cellphone.
• Overtime opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed