Industrial Dock/Door Install and Repair

Wiese Group•Baltimore, MD

About The Position

Wiese is hiring a Field Service Technician to travel to customer locations to install and repair customer equipment, including industrial and commercial loading dock equipment. Technicians perform service repairs on equipment such as dock levelers, dock shelters, dock seals, dock bumpers, and commercial doors. Most of the work is outdoors, and the role requires working in varied weather conditions. Loading dock equipment experience is a plus. The ideal candidate has strong mechanical skills and is motivated to learn and improve their skills.

Requirements

  • Working knowledge of mechanical and electrical systems.
  • Comfort working at heights up to 40 feet.
  • Ability to use a forklift and scissor lift.
  • Willingness to work in multiple environments and weather conditions.
  • Strong multitasking and time-management skills; ability to prioritize work and self-manage.
  • Ability to lift 50 pounds and crouch or crawl in confined areas.
  • Valid driver’s license with a clean driving record.
  • Ability to provide personal hand tools.
  • Working knowledge of computer systems and ability to learn company software for online work orders.
  • Demonstrable verbal and non-verbal customer service skills.

Nice To Haves

  • Experience working on loading dock equipment.
  • Exposure to welding or fabrication.
  • Experience with hydraulics.

Responsibilities

  • Travel to customer locations to install and repair customer equipment.
  • Install and service loading dock equipment, including dock levelers, shelters, seals, bumpers, and commercial doors.
  • Perform hazard assessments for each job and maintain safe work practices and quality control.
  • Complete online work orders using company software.
  • Provide customer service.
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