Dock & Door Install Technician

The Raymond Corporation•Louisville, KY

About The Position

Raymond Storage Concepts is hiring a Dock & Door Install Technician for its Louisville team. The technician installs industrial and commercial equipment that helps warehouses, distribution centers, and other businesses operate safely and efficiently. Equipment includes commercial overhead doors, rolling steel doors, sectional doors, dock levelers, truck restraints, safety gates, truck shelters, and HVLS fans. The role involves hands-on installation work at customer facilities throughout the Louisville area, using hand and power tools and following installation specifications, safety procedures, and quality standards. The technician works with other technicians and coordinates with Parts, Sales, and Operations to complete installations and provide a positive customer experience. The position also involves solving installation challenges, communicating professionally with customers, maintaining an organized company-provided service vehicle, tools, and inventory, and documenting completed work. RSC provides a service vehicle and covers its maintenance, as well as tools and uniforms. The company also offers hands-on training, skill development, and career growth opportunities.

Requirements

High school diploma or equivalent.
Strong mechanical aptitude and confidence working with hand and power tools.
Ability to work independently and as part of a team.
Strong problem-solving skills and attention to detail.
Good communication skills and a customer-focused attitude.
Strong time management and organizational skills.
Valid driver's license with a clean driving record.
Residence within the designated Louisville service territory.
Ability to lift and/or move 75 pounds or more; some materials weigh up to 120 pounds.
Willingness to perform physically demanding work, including climbing ladders, working at heights, crouching, crawling, and working in confined spaces.

Nice To Haves

1–3 years of relevant installation, construction, mechanical, or skilled trade experience is preferred.
Experience with commercial or industrial overhead door installation.
Experience with dock levelers, truck restraints, or other loading dock equipment.
Experience with construction, mechanical installation, or industrial equipment assembly.
Experience with welding, metal fabrication, or cutting torches.
Experience with forklifts, scissor lifts, or other industrial equipment.
Experience with electrical systems, motor controls, or hydraulic equipment.

Responsibilities

Install commercial and industrial overhead doors, rolling steel doors, sectional doors, dock levelers, truck restraints, safety gates, truck shelters, and HVLS fans.
Use hand tools, power tools, and mechanical knowledge to assemble, install, and secure equipment accurately and efficiently.
Follow installation specifications, safety procedures, and quality standards.
Collaborate with fellow technicians, Parts, Sales, and Operations to complete installations and deliver a positive customer experience.
Solve installation challenges and adapt to different customer facilities and equipment.
Represent RSC professionally, communicate clearly with customers, and deliver quality workmanship.
Keep the company-provided service vehicle, tools, and inventory organized and ready for installations.
Accurately document completed work and maintain required job records.
Follow established safety procedures, maintain required certifications, and support a safe working environment.