Dock and Door Technician

Fraza / Vitan Equipment•Plymouth, MI

11d

About The Position

This role performs planned maintenance, installation, and repairs on docks and a wide range of doors. The ideal candidate can meet tight deadlines, manage multiple projects, and work comfortably in a fast-paced, detail-oriented environment. The position involves traveling to customer locations and communicating professionally with customers during field visits.

Requirements

Ability and willingness to work at heights of up to 40 feet using appropriate safety equipment.
Ability to troubleshoot and solve problems.
Excellent interpersonal and verbal communication skills.
Highly motivated, well-organized, and quality-focused.
Customer-service driven.
Ability to use tablets to record service updates.

Nice To Haves

Experience working with docks and/or doors.
Ability to use basic shop equipment and various hand tools.

Responsibilities

Perform preventive maintenance and repairs on docks, including plates, levelers, and shelters, and on doors to ensure they are safe and operational.
Troubleshoot and diagnose equipment and accessories to determine malfunctions and appropriate resolutions.
Install pedestrian, high-speed, glass, sectional, rolling, overhead, and bay doors, among others.
Run low-voltage wiring and, on occasion, hardwire commercial operators or dock equipment to junction boxes.
Provide exceptional, professional, and clear communication to customers during field visits.
Maintain parts and supplies inventory in the service truck.
Drive to customer locations to perform assigned duties.