Dock and Door Technician

Fraza / Vitan Equipment•Middle River, MD

11d•$25 - $32

About The Position

The Dock and Door Technician performs planned maintenance, installations, and repairs on docks and a wide range of doors. The role involves working to tight deadlines, managing multiple projects, and operating effectively in a fast-paced, detail-oriented environment. Technicians travel from home to customer locations in a company van and communicate with customers during field visits.

Requirements

Experience working with docks and/or doors is preferred but not required.
Ability and willingness to work at heights of up to 40 feet while properly using safety equipment.
Ability to troubleshoot and solve problems.
Excellent interpersonal and verbal communication skills.
Highly motivated, well-organized, and quality-focused.
Customer-service driven.
Able to use tablets to record service updates.

Nice To Haves

Ability to use basic shop equipment and various hand tools.

Responsibilities

Perform preventive maintenance and repairs on docks, including plates, levelers, and shelters, to ensure they are safe and operational.
Troubleshoot and diagnose equipment and accessories to determine malfunctions and appropriate resolutions.
Install pedestrian, high-speed, glass, sectional, rolling, overhead, bay, and other types of doors.
Run low-voltage wiring and occasionally hardwire commercial operators or dock equipment to junction boxes.
Provide customers with exceptional, professional, and clear communication during field visits.
Maintain parts and supplies inventory in the service truck.
Drive to customer locations to perform assigned duties.