Field Service Technician
About The Position
Ecolab’s Nalco Water team is seeking a Field Technician in West Point, Georgia, to monitor and maintain air and water quality systems. The role provides hands-on operational and technical support to customers, helping resolve problems and achieve a high level of customer satisfaction. The work is performed autonomously in an industrial setting and includes operating and troubleshooting facility processes, performing laboratory and chemistry tests, analyzing and recording data, maintaining product inventories, and servicing systems. The scheduled shift is Wednesday through Friday and alternate Saturdays, from 7 p.m. to 7 a.m. Compensation is listed as $23 per hour, with an annual or hourly compensation range of $42,000–$63,000.
Requirements
- High school diploma, GED, or equivalent.
- Experience working with Microsoft Office Suite.
Nice To Haves
- Experience working independently in an industrial setting.
- Mechanical aptitude.
- Previous experience in industrial wastewater treatment or maintenance.
- Mechanical problem-solving experience, such as plumbing, electrical, HVAC, or other mechanical experience.
- Strong customer service skills and the ability to interact positively and professionally with customers.
- Ability to analyze readings and organize data logically in a spreadsheet.
- Verbal and written communication skills.
- Previous experience explaining the results of data gathering.
Responsibilities
- Operate, monitor, and troubleshoot facility processes according to established procedures.
- Test laboratory samples, analyze results, and record data in accordance with company and regulatory requirements.
- Perform daily process application quality analysis using small intricate parts.
- Provide routine and special application service support to customers.
- Perform required chemistry tests.
- Log and report data.
- Maintain product inventories.
- Provide technical support to customers.
- Troubleshoot and maintain systems as needed.
- Use a Fluke meter to check sensitivity.
- Operate a test stand to verify air and fluid leaks.
Benefits
- Medical, dental, and vision benefits.
- Matching 401(k).
- Company-paid pension.
- Stock purchase plan.
- Paid parental leave.
- Select discounted childcare resources.
- Access to training and development programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
