Field Service Technician - Tampa, FL
About The Position
Auxo Medical is seeking an experienced Field Service Technician for a field-based role traveling to hospitals and surgical facilities. The technician maintains, troubleshoots, services, calibrates, and supports installation of a variety of medical equipment, including sterilizers, washers, and ultrasonic equipment. The role requires providing superior customer service, developing positive customer relationships, and representing the Auxo brand. Technicians work independently and as part of a team in a fast-paced environment and may need to work flexible hours to meet customer needs. The work takes place at customer sites such as hospitals, operating rooms, laboratories, surgery centers, pharmaceutical production facilities, universities, and research centers. The position involves wearing provided sterile uniforms in hospital or ambulatory settings, lifting up to 75 pounds, bending, squatting, sitting, standing, twisting, and spending extended periods in a vehicle. Trainees assist experienced technicians at customer sites.
Requirements
- An associate degree in electronics, mechanics, or a similar discipline, or technical training certification in mechanical, electrical, or industrial maintenance from an accredited vocational school; alternatively, a high school diploma with 3 years of experience.
- At least 1 year of experience in plumbing, electrical, HVAC, industrial maintenance, or similar field service repair and maintenance. Experience with large military or agricultural equipment, appliances, vehicles, or automated assembly-line cell maintenance may also be considered.
- Strong technical, organizational, and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to read and use schematics, diagrams, and technical manuals.
- Experience using a computer tablet and/or PC.
- Understanding of computer programs and applications such as Microsoft Office and Salesforce.
- Superior customer relations skills.
- Ability to adapt to multiple, changing priorities.
- Ability to work in a hospital or ambulatory setting requiring use of a sterile uniform.
- Ability to work independently as needed.
- Willingness to work flexible hours outside normal business hours when required.
- Valid driver's license and dependable personal transportation.
- Ability to lift up to 75 pounds and perform bending, squatting, sitting, standing, and twisting.
- Ability to spend extended amounts of time in a vehicle.
Nice To Haves
- Experience maintaining or repairing Steris, Getinge, Belimed, or similar medical equipment.
- Background in steam fitting.
- Commercial plumbing, HVAC, or electrical apprenticeship experience.
Responsibilities
- Maintain, troubleshoot, and service medical equipment at hospitals and surgical facilities.
- Provide calibration and installation support as needed for sterilizers, washers, ultrasonic equipment, and related machinery.
- Build positive relationships with customers and enhance the Auxo brand across the customer base.
- Deliver superior customer service.
- Assist experienced technicians at customer sites during training.
Benefits
- Competitive pay with merit increases
- Uniform shirts provided
- Mileage reimbursement
- Medical, dental, and vision insurance
- Paid holidays, including birthdays
- 401(k) plan
- Advanced training
- Paid time off (PTO)
- Opportunities for advancement
- Fun, supportive, professional workplace
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
Associate degree
