Field Service Technician (PES) - Beverages
About The Position
The Field Service Technician installs, sets up, and maintains beverage vending, cooling, and fountain equipment at customer locations. The role diagnoses equipment problems and determines whether repair or replacement is appropriate, performs necessary work that may involve plumbing, electrical, refrigeration, or carpentry, and replaces parts while maintaining service-truck inventory. Technicians schedule and prioritize service and preventative-maintenance calls to meet customer service windows, travel to customer locations, document equipment and customer information after each call, and communicate clearly with customer contacts. The role may also involve unloading and reloading equipment with products and transporting items such as compressors and recycling. Hands-on and classroom on-the-job training is provided. The work is fast-paced and hands-on, with lifting, bending, and moving product throughout the shift.
Requirements
- Must be at least 21 years old.
- Valid driver's license and personal vehicle with Non-Excepted Interstate Status, and ability to follow DOT regulations. The posting notes exceptions for certain California locations.
- Ability to communicate effectively in English.
- Ability to lift up to 50 pounds, with or without accommodation.
- Ability to reach, lift, carry, push, and pull, with or without accommodation.
- Ability to kneel, squat, crouch, crawl, and bend while making repairs, often in low places, with or without accommodation.
- EPA Section 608 Certification.
- Ability to pass refrigeration certification Type I/Type II practices, if applicable.
Responsibilities
- Install, set up, and perform preventative maintenance on vending, cooling, and/or fountain equipment.
- Diagnose equipment issues and use good judgment to determine the best repair or replacement option.
- Educate customers on basic equipment repair and upkeep procedures.
- Prioritize and schedule service and preventative-maintenance calls to meet customer service windows.
- Drive to customer locations, evaluate situations, and perform necessary work, which may include plumbing, electrical, refrigeration, and carpentry.
- Remove old parts, replace them with new parts, and maintain parts inventory on the service truck.
- Collect accurate equipment and customer information and complete documentation after each call.
- Build positive relationships with customer contacts through clear communication and follow-through.
- Unload and reload equipment with products as needed, and transport miscellaneous items such as compressors and recycling.
Benefits
- Competitive pay
- Meaningful benefits
- Opportunities to grow a long-term career at PepsiCo
- On-the-job hands-on and classroom training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
