Field Service Technician Punching

Amada•Louisville, KY

26d

About The Position

The Field Service Technician supports customers with Amada Punch Presses and other fabricating equipment, including press brakes, shears, and automated material loading and unloading machines. The role covers equipment installation, service, operational and technical training, networking, programming, software and applications support, and punching automation training. The technician manages equipment installations at customer sites and provides service and support throughout the customer’s ownership of the machine. The position requires regular travel within the assigned territory of Buena Park/Los Angeles, California, and surrounding cities, with occasional overnight stays. Daily service reports and weekly expense reports are required. The role reports to the Regional Service Manager and has no subordinate staff.

Requirements

Proficiency troubleshooting mechanical, hydraulic, pneumatic, electrical, control, and network systems.
Ability to precisely follow layout drawings and blueprints for equipment installation.
Ability to communicate in English.
Excellent customer relations and follow-through.
Operational, applications, software, and part-programming capabilities, including the ability to train customers.
Ability to analyze and repair mechanical, hydraulic, pneumatic, optical, and electrical systems.
Ability to use hand tools, a Volt/Ohm meter, and an oscilloscope.
Working knowledge of computers and Windows OS.
Ability to read and interpret mechanical and electrical drawings.
Accountability and responsibility for servicing and supporting customers throughout their ownership of the machine.
Ability to travel routinely within assigned territories and occasionally stay overnight.
Ability to lift up to 50 pounds daily.
A four-year degree in Electronics or a minimum of a two-year degree with related work experience is preferred.

Nice To Haves

Ability to communicate in Spanish.
A four-year degree in Electronics or a minimum of a two-year degree with related work experience.

Responsibilities

Install, service, and support Amada Punch Presses and other fabricating machines, including press brakes, shears, and automated material loading and unloading machines.
Provide operational, networking, programming, software, applications, and punching automation training to customers.
Manage the equipment installation process at customer sites, using hand tools and following layouts, drawings, and blueprints.
Troubleshoot and repair mechanical, hydraulic, pneumatic, electrical, control, optical, and network systems.
Use Amada applications software for line control and part programming.
Complete service reports daily and expense reports weekly.
Maintain customer relations and follow through on customer service and support.
Travel routinely within the assigned territory, including occasional overnight stays.