FIELD SERVICE TECHNICIAN/INSTALLER

Sales Data Inc•Hutchinson, KS

7d•$20 - $22•Onsite

About The Position

The Point of Sale (POS) Installer sets up, configures, troubleshoots, and maintains network equipment—including cash registers, monitors, printers, cameras, and computers—at McDonald’s locations nationwide. The role combines technical work, customer interaction, mechanical tasks, and physical labor. When not at installation sites, the installer supports help desk services and may assist other departments. The position is based at 15 N Adams in Hutchinson, Kansas, and involves extensive travel, generally two to three weeks per month, with most weekends at home.

Requirements

High school diploma or equivalent.
Basic understanding of Windows operating systems.
Basic understanding of troubleshooting.
Effective communication skills and phone etiquette.
Ability to follow verbal and written directions.
Ability to manage multiple tasks efficiently.
Excellent time-management skills.
Adaptability to frequent changes, delays, and unexpected events.
Self-motivation and willingness to proactively assist where needed.
Must pass pre-employment and random drug testing.
No DUI or felony convictions in the past five years.
Willingness to travel two to three weeks per month.
Ability to squat, kneel, crawl, and climb ladders to access equipment and cabling.
Ability to lift and carry items up to 50 pounds.
Ability and willingness to work flexible shifts as needed to meet customer needs onsite.
Comfort driving in low visibility, at night, or during inclement weather.
Ability to work indoors and outdoors as needed, including occasionally in inclement weather.
Availability for regular overtime while traveling.

Nice To Haves

Technical and mechanical experience.
Experience working in a quick-service restaurant environment.
Proficiency using hand and power tools.

Responsibilities

Install, configure, and maintain network equipment such as cash registers, printers, monitors, cameras, and computers.
Run and terminate network and video cables to required standards.
Troubleshoot and resolve hardware, software, and network operational issues.
Train McDonald’s employees on technical systems and network operations.
Participate in periodic training on software, hardware, and troubleshooting techniques.
Assist with training new installers and subcontractors in the field.
Coordinate airline, rental car, and hotel arrangements for assigned projects.
Complete required reports and submit receipts to verify expense-account charges.
Maintain a valid driver’s license and an acceptable driving record.
Support help desk operations when not traveling to installation sites.
Assist other departments as needed or requested to support broader team objectives.
Perform other duties as assigned or requested.