Field Service Technician III

Renu Robotics • Memphis, TN

10d • Remote

About The Position

Renu Robotics is seeking an experienced Field Service Technician III based in or near Memphis, Tennessee, or Little Rock, Arkansas. Renu Robotics develops autonomous electric tractors and fleet management technology for the solar and renewable energy industries. This remote-based, field-based role independently handles installation, commissioning, preventive maintenance, diagnostics, troubleshooting, and repair of autonomous robotic equipment at customer sites nationwide.

The position requires a strong electrical and mechanical background, independent problem-solving in remote field environments, frequent domestic travel, and effective communication with customers and internal Engineering, Operations, and technical support teams. Travel is extensive and includes overnight assignments that may last approximately 2–3 consecutive weeks. Work is primarily outdoors at customer facilities, solar installations, and other remote field locations, often in varying weather and on uneven terrain. Work schedules may vary, and occasional weekend work and overtime may be required.

Compensation is $22.00–$30.00 per hour, based on experience and qualifications. Eligible full-time employees may receive medical, dental, and vision insurance; company-paid basic life insurance and long-term disability coverage; a 401(k) plan with company matching; paid time off and company holidays; company-provided tools and equipment; and professional development and growth opportunities.

Requirements

• Minimum of 3–5 years of experience in field service, electrical or mechanical maintenance, industrial equipment repair, robotics, automation, or a related technical field.
• Technical degree, vocational certification, or equivalent hands-on experience in electrical, mechanical, industrial maintenance, or related systems.
• Strong working knowledge of electrical and mechanical systems, including troubleshooting and component replacement.
• Experience using electrical diagnostic tools, including multimeters and other testing equipment.
• Ability to interpret technical manuals, electrical schematics, wiring diagrams, and mechanical drawings.
• Proficiency with computers, mobile devices, diagnostic software, and technology-based service applications.
• Demonstrated ability to troubleshoot technical problems independently and coordinate with remote support teams when necessary.
• Strong organizational, problem-solving, and time-management skills.
• Excellent verbal and written communication skills and the ability to interact professionally with customers and internal teams.
• Valid driver's license and a driving record that meets company standards.
• Must be legally authorized to work in the United States.
• Must be comfortable with extensive domestic travel, including overnight assignments that may last approximately 2–3 consecutive weeks.
• Must be comfortable working outdoors in varying weather conditions and on uneven terrain.
• Must be able to safely perform physical activities associated with equipment installation, maintenance, and repair, with or without reasonable accommodation.

Nice To Haves

• Experience servicing robotics, autonomous vehicles, industrial automation, agricultural equipment, or similar electromechanical systems.
• Experience with low-voltage and high-voltage electrical systems, electric motors, batteries, and charging systems.
• Familiarity with GPS, sensors, controllers, and remote monitoring technology.
• Experience with solar energy facilities, renewable energy operations, or outdoor industrial equipment.
• Previous experience working independently in a field service or customer-facing technical role.

Responsibilities

• Independently install, commission, perform preventive maintenance on, troubleshoot, and repair autonomous robotic equipment and associated systems at customer sites.
• Diagnose and resolve electrical, mechanical, and technical issues using diagnostic tools, software applications, and technical documentation.
• Troubleshoot electrical components, batteries, wiring, sensors, motors, and mechanical assemblies.
• Collaborate with Engineering and technical support teams to identify and resolve complex equipment issues.
• Conduct equipment inspections, operational testing, and system verification to ensure safe and reliable performance.
• Provide on-site and remote technical support to customers by phone, video conference, and other communication platforms.
• Train customers and site personnel on equipment operation, routine maintenance, safety procedures, and basic troubleshooting.
• Maintain accurate service records, repair documentation, and reports using company systems and applications.
• Communicate equipment performance issues, recurring failures, and recommended improvements to Engineering and Operations.
• Develop and maintain positive professional relationships with customers and site personnel.
• Safely operate company vehicles, equipment, and tools in compliance with company policies and customer site requirements.
• Follow established safety procedures when working around electrical equipment, batteries, moving machinery, and autonomous systems.
• Manage assigned service activities, travel arrangements, and work priorities in coordination with management.
• Support other field service activities and technical projects as assigned.

Benefits

• Medical, dental, and vision insurance for eligible full-time employees.
• Company-paid basic life insurance and long-term disability coverage.
• 401(k) retirement plan with company matching contributions.
• Paid time off and company holidays.
• Company-provided tools and equipment necessary to perform assigned duties.
• Professional development and growth opportunities within an expanding robotics company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed