Field Service Technician III

Sierra Nevada Corporation•Shalimar, FL

About The Position

The Field Service Technician III is a senior-level position performing expert technical maintenance, repair, and support for complex aerospace and defense systems. The role requires advanced diagnostic skills, leadership abilities, and independent management of field projects. The technician also develops training materials and protocols for customers and internal teams. The position is part of the Mission Solutions and Technologies (MST) business area, which provides command/control, communications, integrated ISR, force protection, and security solutions to Department of Defense, Department of Homeland Security, commercial, and international customers. Work involves frequent travel to customer sites, potentially internationally, and deployment to OCONUS operating locations on an approximate 90/90 rotation. The work may take place in office and field environments and may involve extended hours, holidays, and shift schedules as required. The position requires a current/active Secret U.S. Security Clearance and U.S. citizenship. Candidates must be able to meet current DoD and Combatant Command requirements for deployed locations and pass a pre-deployment medical assessment.

Requirements

High school diploma or GED equivalent.
At least 3 years of experience as a technician or in a related field; a higher-level relevant degree may substitute for experience.
Ability to understand and interpret basic technical schematics, diagrams, blueprints, manuals, and publications.
Progressive experience using troubleshooting techniques.
Thorough understanding of electrical wiring concepts.
Ability to frequently travel outside the continental United States, typically for extended periods.
Ability to deploy for extended periods to various OCONUS operating locations.
Ability to meet current DoD and Combatant Command requirements for deployed locations.
Ability to pass a pre-deployment medical assessment.
Willingness and ability to work extended hours, holidays, and shift schedules as required.
Current, valid passport and ability to obtain a visa for international travel.
Willingness to deploy OCONUS on an approximate 90/90 rotation.
Current/active Secret U.S. Security Clearance; U.S. citizenship is required for this clearance.
Ability to lift up to 50 pounds regularly; stand and walk for extended periods; and use hand and finger dexterity to work with small components and tools.
Ability to work in noisy environments with potential exposure to hazardous materials.
Ability to read detailed technical manuals, schematics, and computer screens and accurately inspect and troubleshoot equipment and systems.
Ability to hear spoken communication and detect auditory signals from machinery in noisy environments.
Ability to navigate work environments that may involve climbing ladders, crawling in confined spaces, and working at heights.
Ability to drive or operate a vehicle for frequent travel to customer locations.
Accuracy and attention to detail, ability to follow instructions, and adherence to safety protocols, including identifying and mitigating potential hazards.

Nice To Haves

Associate's degree in a related field of study.
Experience with FCC or an FCC General Radio Operator License (GROL).
Prior experience with Security+, Network+, Cisco Certified Network Associate (CCNA), and/or A+.
Basic understanding of spectrometers, oscilloscopes, and/or Pitot Static equipment gauges.
Background in the aerospace and defense industry, the U.S. Department of Defense, or the U.S. military.
Experience leading technical teams or projects.
Strong presentation and communication skills.

Responsibilities

Perform expert-level maintenance and repairs on complex aerospace and defense systems.
Independently manage field service projects, ensuring timely and accurate completion.
Diagnose and resolve challenging technical issues.
Lead and mentor junior and mid-level technicians, providing technical guidance and support.
Develop and deliver advanced training programs for customers and internal teams.
Maintain accurate, detailed records of field activities and equipment status.
Ensure compliance with safety standards and industry regulations.
Oversee inventory management for spare parts and tools.
Generate technical reports and present findings to stakeholders.
Travel extensively to customer sites, potentially including international locations.