Field Service Technician III

Sierra Nevada Corporation•Shalimar, FL

23h

About The Position

The Field Service Technician III is a senior-level role performing expert-level technical maintenance, repair, and support for complex aerospace and defense systems. The position requires advanced diagnostic skills, leadership abilities, and the capacity to independently manage field projects. The technician also develops training materials and protocols for customers and internal teams. The role is part of Mission Solutions and Technologies (MST), which provides command/control, communications, integrated ISR, force protection, and security solutions worldwide. MST supports Department of Defense, Department of Homeland Security, commercial, and international customers across air, land, sea, space, and cyber domains. The position requires frequent travel outside the continental United States, including extended deployments to OCONUS locations on an approximate 90/90 rotation. The technician must meet current DoD and Combatant Command requirements for deployed locations, pass a pre-deployment medical assessment, and hold an active Secret U.S. security clearance. U.S. citizenship is required. The role may require extended hours, holidays, and shift schedules.

Requirements

High school diploma or GED equivalent.
At least 3 years of experience as a technician or in a related field; a higher-level relevant degree may substitute for experience.
Ability to understand and interpret basic technical schematics, diagrams, blueprints, manuals, and/or publications.
Progressive experience using troubleshooting techniques.
Thorough understanding of electrical wiring concepts.
Ability to frequently travel outside the continental United States, typically for extended periods.
Ability to deploy for extended periods to various OCONUS operating locations.
Ability to meet current DoD and Combatant Command requirements for deployed locations.
Successful completion of a pre-deployment medical assessment.
Willingness and ability to work extended hours, holidays, and shift schedules as required.
Current, valid passport and ability to obtain a visa for international travel.
Willingness to deploy OCONUS on an approximate 90/90 rotation.
Current/active Secret U.S. security clearance; U.S. citizenship is required.
Ability to lift up to 50 pounds regularly.
Ability to stand and walk for extended periods during the work shift.
Hand and finger dexterity to work with small mechanical components and tools.
Ability to work in noisy environments with potential exposure to hazardous materials.
Ability to work in a combination of office and field environments.
Ability to read detailed technical manuals, schematics, and computer screens.
Ability to inspect and troubleshoot equipment and systems accurately.
Ability to hear and understand spoken communication and detect auditory signals in noisy environments.
Ability to navigate varied work environments, including climbing ladders, crawling in confined spaces, and working at heights.
Ability to drive or operate a vehicle for frequent travel to customer locations.
High level of accuracy and attention to detail in repairs, installations, and maintenance.
Ability to follow detailed instructions and adhere to safety protocols, identify potential hazards, and mitigate safety risks.

Nice To Haves

Associate's degree in a related field of study.
Experience with FCC or an FCC General Radio Operator License (GROL).
Prior experience with Security+, Network+, Cisco Certified Network Associate (CCNA), and/or A+.
Basic understanding of spectrometers, oscilloscopes, and/or Pitot Static equipment gauges.
Background in the aerospace and defense industry, the U.S. Department of Defense, or the U.S. military.
Experience leading technical teams or projects.
Strong presentation and communication skills.

Responsibilities

Perform expert-level maintenance and repairs on complex aerospace and defense systems.
Independently manage field service projects, ensuring timely and accurate completion.
Diagnose and resolve challenging technical issues.
Lead and mentor junior and mid-level technicians, providing technical guidance and support.
Develop and deliver advanced training programs for customers and internal teams.
Maintain accurate and detailed records of field activities and equipment status.
Ensure compliance with safety standards and industry regulations.
Oversee inventory management for spare parts and tools.
Generate comprehensive technical reports and present findings to stakeholders.
Travel extensively to customer sites, potentially including international locations.