Field Service Technician II
About The Position
As a Field Service Technician on our Service team, you will be the primary interface with customers after projects are complete. This highly technical, dedicated team ensures maximum up-time of equipment for our customers, while also identifying potential sales for aging equipment or where enhancements or modifications might be needed. We manage a variety of systems including standard products and custom projects in life science, friction stir welding, material handling, robotics, aerospace, environmental, crane, nuclear and other industries / applications. In this role you will be responsible for inspection, calibration, service and repairs of custom automated assembly, advanced manufacturing, and materials handling systems. You have responsibility for planning and coordinating inspections, calibrations, repairs, execution of aftermarket upgrades and commissioning of standard and custom PAR products within the industry.
Requirements
- High School diploma or equivalent
- 2-5 years of previous field service experience
- Ability to read blueprints, schematics, and wire diagrams.
- Computer skills to include MS Word and Excel
- Familiarity with OSHA, ANSI and CMAA codes or regulations
- Travel 50-70% (mostly planned and scheduled well in advance)
- US Person
Nice To Haves
- Associate degree in Automation, Industrial Electricity, Electronic Engineering Technology or related field or equivalent vocation/technical training and experience
- Previous field service experience with servo-hydraulic, closed loop systems and controls preferred and highly desirable
Responsibilities
- Inspection, calibration, service and repairs of custom automated assembly, advanced manufacturing, and materials handling systems.
- Planning and coordinating inspections, calibrations, repairs, execution of aftermarket upgrades and commissioning of standard and custom PAR products within the industry.
- Evaluating and making recommendations for repairs and upgrades.
- Executing repairs, upgrades, and commissioning equipment.
- Providing remote troubleshooting support.
- Performing preventative maintenance, troubleshooting equipment, supporting an installation, or completing an upgrade.
- Following PAR and customer-specific safety procedures while adapting to the unique demands of each site.
- Communicating directly with customers, coordinating with PAR team members, subcontractors, and site personnel.
- Documenting the work performed, completing required reports and paperwork.
- Ensuring customers understand the condition of their equipment and recommended next steps.
Benefits
- Global team recognized for their passion of inventing
- First-of-a-kind product culture and project exposure
- Training and development from industry-leading experts
- 401(k) & matching
- Medical, Dental, Vision Insurance
- Disability & Life Insurance
- PTO, Paid Holidays, & Parental Leave for both Parents
- Tuition Reimbursement
- Market competitive pay and benefits based upon the candidate’s skills, experience, qualifications, and internal equity.
- Eligible to receive overtime pay based on federal, state and local wage and hour laws.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
