Field Service Technician II - Heavy Equipment

Ring Power Corporation•Riverview, FL

About The Position

The Field Service Technician II diagnoses and performs designated repairs on customer- or company-owned heavy equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. The technician works safely and follows applicable safety, environmental, and contamination-control requirements, including wearing appropriate personal protective equipment. The role maintains the tools needed to diagnose, disassemble, and assemble components to manufacturer specifications and completes required training.

Requirements

  • High school diploma or GED.
  • 3–4 years of experience.
  • Valid driver's license.
  • Successfully completed all required training curriculum to be designated Service Field Tech II.
  • Ability to comprehend written material and communicate effectively orally and in writing with employees and customers.

Nice To Haves

  • Proficiency with computers, Microsoft Office products, and relevant dealer software programs.

Responsibilities

  • Perform assigned work safely and comply with applicable safety, environmental, and contamination-control policies, procedures, and regulations; wear proper personal protective equipment.
  • Attend and successfully complete required technician training classes.
  • Maintain the tools necessary to diagnose, disassemble, and assemble components to manufacturer specifications.
  • Diagnose and perform designated repairs, maintenance, and troubleshooting on customer- or company-owned equipment, including mechanical, electrical, and hydraulic systems.
  • Maintain a neat and orderly work area and seek improvements to work methods, the work area, and safety standards.
  • Inspect components to maximize parts reuse and control repair costs.
  • Document repairs and repair times using appropriate software.
  • Monitor job expenses against repair estimates and notify the supervisor of cost overruns before completing the job.
  • Contribute to team efforts by completing tasks on time while meeting safety and quality expectations.
  • Train and/or mentor others in the department.
  • Perform other duties as assigned.
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