Field Service Technician II - Miami, FL (Part Time)

NCR Atleos•FLORIDA, VIRTUAL, FL
•Onsite

About The Position

The Part-Time Field Service Technician is an hourly, non-exempt position providing frontline field support to help ensure the consistent and reliable operation of deployed equipment and systems. The role provides onsite service on a flexible, part-time schedule, including first- and second-line maintenance, installations, software and hardware upgrades, networking support, preventive maintenance, and spare-parts management. Assignments are scheduled according to operational demand, peak service periods, and contractual maintenance requirements. Hours are variable, up to 19 per week, based on business needs and are not guaranteed. Actual schedules may vary with service demand, site requirements, and technician availability. Example shift blocks are 8:00 AM–5:00 PM, 12:00 PM–9:00 PM, and 3:00 PM–12:00 AM. The schedule includes two scheduled weekend days per week, Saturday and Sunday. All time worked is tracked and compensated in accordance with applicable wage-and-hour laws and company policies.

Requirements

  • High school diploma or equivalent.
  • Local candidate to the specific geographic area.
  • Authorized to work in the United States.
  • At least 19 years of age.
  • At least 1 year of experience in field service, technical support, or maintenance; professional, contract, or academic experience may apply.
  • Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environment.
  • Familiarity with and ability to use and operate an Android cell phone.
  • Ability to follow written procedures, safety requirements, and work instructions.
  • Ability to accurately track and report time worked in an hourly environment.
  • Valid driver’s license with an acceptable driving record and ability to travel to field sites.
  • Ability to complete applicable background checks, safety training, and required certifications.

Nice To Haves

  • Technical or vocational training in electronics, mechanics, IT, engineering, or a related field.
  • Enrollment in or completion of a technical, engineering, or trade school program.
  • Prior experience supporting field-based equipment or distributed technology environments.
  • Familiarity with service ticketing, work order, or preventive maintenance systems.

Responsibilities

  • Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems.
  • Carry out simple corrective actions, including system resets, configuration checks, and minor component replacements.
  • Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites.
  • Conduct scheduled preventive maintenance, including inspections, cleaning, and basic adjustments.
  • Deliver, replace, and return spare or defective parts, ensuring accurate part usage and documentation.
  • Accurately record time worked, tasks completed, and service outcomes in designated service management tools.
  • Follow documented service procedures, safety guidelines, and site-specific requirements.
  • Escalate unresolved or complex issues to higher-level technical support teams as directed.
  • Provide basic status updates and participate in scheduled service coordination touchpoints.

Benefits

  • Medical insurance (listed for full-time employees).
  • Dental insurance (listed for full-time employees).
  • Life insurance (listed for full-time employees).
  • Vision insurance (listed for full-time employees).
  • Short- and long-term disability (listed for full-time employees).
  • Paid vacation (listed for full-time employees).
  • 401(k) (listed for full-time employees).
  • The posting also describes flexible work and paid training for part-time technicians.
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