Field Service Technician I - Heavy Equipment

Ring Power Corporation•Brooksville, FL

13d

About The Position

The Field Service Technician I diagnoses and performs designated repairs on customer- or company-owned heavy equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs. The technician works safely and follows applicable safety, environmental, and contamination-control policies and procedures, including using appropriate personal protective equipment. The role maintains the tools needed to diagnose, disassemble, and assemble components to manufacturer specifications and completes required training.

Requirements

High school diploma or GED.
Five to six years of experience.
Valid driver's license.
Successful completion of all required training curriculum to be designated Service Field Tech I.
Ability to comprehend written material and communicate effectively orally and in writing with employees and customers.
Ability to perform complex problem solving, independent research, and analysis in a dynamic environment.
Ability to work autonomously, exercise discretion, set priorities, and make decisions to achieve defined objectives.
Work is scheduled during regular business hours, with frequent requirements to work nights, holidays, and weekends.
Ability to meet the physical demands described, including frequent climbing, kneeling, crouching, crawling, standing, walking, and handling loads; occasional lifting, pushing, or pulling over 50 pounds.
Ability to work in the listed environmental conditions, including frequent outdoor exposure, extreme heat, noise, vibration, workplace hazards, fumes, dust, and oils; occasional respirator use is required.

Nice To Haves

Proficiency with computers, Microsoft Office products, and relevant dealer software programs.
Creativity in daily work; new approaches are encouraged.

Responsibilities

Perform assigned work safely and follow applicable safety, environmental, and contamination-control policies, procedures, and regulations; wear required personal protective equipment.
Attend and successfully complete required technician training classes.
Maintain the tools needed to perform the job, including diagnosing, disassembling, and assembling components to manufacturer specifications.
Diagnose and perform designated maintenance and repairs on customer- or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting.
Maintain an orderly work area and identify improvements to work methods, the work area, and safety standards.
Inspect components to maximize parts reuse and control repair costs.
Document repairs and repair times using appropriate software and monitor job expenses against repair estimates; alert the supervisor to cost overruns before job completion.
Contribute to team efforts by completing work on time while meeting safety and quality expectations; maintain supportive conduct and set a positive example.
Train or mentor others in the department and temporarily assume the supervisor's position when necessary.
Perform other duties as assigned.