Field Service Technician - HVAC Specialist - SME Solutions

Northwest Pump • Kent, WA

5d • Onsite

About The Position

SME Solutions, LLC., a company under Northwest Pump, is seeking a Field Service Technician with an HVAC Specialty to join their team. This role is crucial in servicing fuel industry clients, including gas stations, hospitals, and military facilities, across the Pacific Northwest. The company specializes in the installation and maintenance of fuel systems, such as pumps, tanks, dispensers, and vapor recovery systems, as well as offering air quality and environmental testing. SME Solutions emphasizes safety, expert service, and customer satisfaction, providing a stable career in a growing industry. They invest in employee development through comprehensive training, certifications, and testing, aiming to make employees experts in the field. With a strong commitment to employee growth and safety, this position offers a rewarding career with high demand for services and strong team support.

Requirements

• 1–3 years of hands-on HVAC experience, including independent diagnostics, repair, refrigerant handling, electrical troubleshooting, and preventative maintenance of residential and/or commercial systems.
• Mechanical Skills – experience with hand tools (wrenches, sockets, screwdrivers) and some basic power tools (drills) is required.
• Basic Computer Skills – ability to use laptops and other electronic devices (iPad, phone) proficiently is required.
• Knowledge of basic plumbing (pressure, valves, etc.) and electrical (voltage, AC/DC) concepts are preferred.
• Fulfilling the role will require the acquisition and maintenance of a Washington State Electrical Trainee certificate.

Nice To Haves

• Current HVAC certification, such as EPA 608 (Universal preferred) is preferred.
• NATE certification, HVAC Excellence (Professional or Master Specialist), or a Washington State EL06A/EL06B HVAC/Refrigeration electrical specialty license (or ability to obtain) is a plus.
• Prior experience working in the field, hands-on, and with customers is preferred.
• Experience in relevant industries is a plus (construction, automotive, manufacturing, plumbing, HVAC, electrician, maintenance, etc.).
• Employees may be given the opportunity to gain hours of experience to qualify them for the Specialty Electricians Nonresidential Maintenance 07 examination & license.
• Candidates who have already acquired 07 or 01 licensure are highly encouraged to discuss opportunities with the Company.

Responsibilities

• Repair and maintain HVAC systems, including diagnosing issues, performing system diagnostics, refrigerant recovery/charging (EPA 608 compliant), component replacement, and various testing.
• Oversee preventative maintenance programs by conducting detailed equipment inspections, servicing coils and filters, verifying controls and electrical integrity, documenting performance metrics, identifying failure risks, and recommending corrective actions.
• Perform routine maintenance on fuel dispensers (Wayne, Gilbarco, etc.), including replacing nozzles and breakaway hoses.
• Use hand tools (wrenches, sockets, screwdrivers) and power tools (drills) for maintenance tasks.
• Troubleshoot and repair fuel dispenser leaks, such as leaking nozzles, pumps, and valves.
• Replace O-rings, gaskets, and basic piping fixtures.
• Assist with tank monitoring and sump pump operations.
• Install or replace sump pumps.
• Perform pressure testing, replace meters, filters, and faulty components.
• Troubleshoot and resolve technical issues at dispensers or Point of Sale (POS) systems.
• Follow job documents and safety protocols, take detailed job notes, and update relevant systems with a laptop or iPad.
• Set up safety equipment and barricades as needed.
• Maintain a well-organized and fully stocked company vehicle, ensuring it is clean and functional.
• Drive to customer sites and shop locations daily, with occasional overnight stays (paid).

Benefits

• Competitive pay ($26-$30 an hour to start, with +$2-$3 an hour conditional increase within 12 months)
• Fully paid training and in-industry certifications
• Company vehicle fully stocked with equipment and tools
• Paid travel time to jobs
• Potential to be dispatched directly from home to jobs
• Employer sponsored Medical, Dental, Vision, Life, and Disability plans
• Health Savings Account (HSA) funding
• 401k Program w/ company match
• PTO Program
• Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed