Field Service Technician, Chiller

Herc Rentals • Chesapeake, VA

7d

About The Position

As a Chiller Technician III at Herc Rentals, you are a subject matter expert responsible for independently diagnosing and repairing complex chiller and HVAC issues. You lead major rebuilds and technical troubleshooting, train and guide Level 1 and Level 2 technicians, and advise customers and facility managers on chiller operation, energy efficiency, and best practices. The role involves supporting chiller plant operations and technical initiatives, with work performed indoors and outdoors and in varying environmental conditions.

Requirements

• High school diploma or GED.
• 10+ years of hands-on experience servicing both water-cooled and air-cooled chillers, including helical screw, centrifugal, or reciprocating units.
• Strong electrical troubleshooting skills, including low- and medium-voltage exposure.
• EPA Section 608 Universal Refrigerant Handling Certification.
• Valid driver's license.
• Advanced, independent troubleshooting and problem-solving skills.
• Proven leadership and mentoring ability for junior technicians.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Customer-focused, professional, consultative demeanor.
• Ability to work in varying environmental conditions, including heat, cold, confined spaces, and heights.
• Ability to lift up to 50 lbs. regularly and up to 75 lbs. occasionally.
• Ability to work indoors and outdoors as required.
• Ability to sit, stand, and walk for extended periods.
• Ability to perform repetitive tasks, including stretching, turning, twisting, and reaching overhead.
• Ability to bend, crouch, squat, kneel, and stoop for extended periods.

Nice To Haves

• Technical/trade school certification.
• HVAC/R journeyman license or equivalent state certification.
• Experience with major chiller manufacturers, including York and Smart Family.
• OSHA 10 or OSHA 30 certification.
• Experience in a rental or field service environment.

Responsibilities

• Perform all Level 1 and Level 2 responsibilities.
• Interpret schematics, wiring diagrams, and service manuals.
• Monitor and adjust Building Automation Systems (BAS) as they interface with chiller plant operations.
• Provide technical support and guidance to customers and facility managers on chiller operation and best practices.
• Identify opportunities for energy efficiency improvements and communicate recommendations to customers.
• Diagnose, repair, and optimize chillers, including centrifugal, screw, and absorption units where applicable.
• Independently diagnose and repair complex issues.
• Provide training and leadership to Level 1 and Level 2 technicians.
• Lead major rebuilds, teardowns, and technical troubleshooting efforts.
• Support engineering and product teams on technical initiatives.

Benefits

• Medical, dental, and vision coverage.
• Life and disability insurance.
• Flexible spending and health savings accounts.
• Virtual health visits.
• 24-hour nurse line.
• Healthy pregnancy program.
• Tobacco cessation program.
• Weight loss program.
• 401(k) plan with company match.
• Employee stock purchase program.
• Paid time off, including holidays, vacations, and sick days.
• Paid parental leave.
• Military leave and support for those in the National Guard and Reserves.
• Employee Assistance Program (EAP).
• Adoption assistance reimbursement program.
• Tuition reimbursement program.
• Auto and home insurance discounts.
• Company-paid life insurance.
• Supplemental life insurance.
• Accidental death and dismemberment insurance.
• Company-paid disability insurance.
• Supplemental disability insurance.
• Group legal plan.
• Critical illness insurance.
• Accident insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED