Field Service & Technical Sales Engineer - Industrial Material Handling (Ash Systems)
About The Position
ANDRITZ – Allen-Sherman-Hoff (ASH) is hiring a Field Service & Technical Sales Engineer to support industrial ash and material handling systems. The role combines field service, technical troubleshooting, customer support, and business development. The engineer works directly at power plants and industrial facilities to help customers troubleshoot, optimize, and improve critical systems. The position involves on-site diagnostics, installation and commissioning support, evaluation of existing ANDRITZ and competitor systems, and multi-day site assessments to identify performance improvements. The engineer works with plant operations, maintenance, and engineering teams, provides technical recommendations and training, and develops lasting customer relationships. The role also identifies aftermarket service, upgrade, and parts opportunities; supports proposals, scopes, and solution development; and collaborates with Sales, Engineering, and Aftermarket teams. The position is remote, with the Ohio Valley region preferred, and requires approximately 50% travel to customer sites across the U.S.
Requirements
- Experience working with industrial equipment, mechanical systems, or material handling systems.
- Hands-on experience with troubleshooting, maintenance, and commissioning or field service.
- Strong customer-facing communication and problem-solving skills.
- Ability to work independently in field environments.
- Interest in combining technical expertise with business development.
Nice To Haves
- Experience in power generation, ash handling, material handling, or similar industries.
- Background as a field service engineer, maintenance or reliability engineer, mechanical engineer with hands-on troubleshooting experience, aftermarket or equipment support professional, or in industrial equipment sales or technical service.
Responsibilities
- Perform on-site diagnostics and troubleshooting of ash handling and material handling systems.
- Support installation, startup, shutdown, and commissioning activities.
- Evaluate existing systems, including ANDRITZ and competitor equipment.
- Conduct multi-day site assessments to identify performance improvements.
- Work with plant operations, maintenance, and engineering teams.
- Deliver technical recommendations, system evaluations, and training.
- Build long-term customer relationships through hands-on support and act as a trusted advisor.
- Identify and develop aftermarket service, upgrade, and parts opportunities.
- Support proposals, scopes, and solution development.
- Partner with Sales, Engineering, and Aftermarket teams.
- Help expand ASH’s reach into new industries and applications.
- Travel approximately 50% to customer sites across the U.S.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
