Field Service Tech

Hall's Culligan Water • Branson, MO

19h • Onsite

About The Position

As the premium provider of drinking water and water treatment services for the greater part of a century, TriLakes Culligan located in Branson continues to innovate and expand our business nationwide by offering tailored solutions to meet the specific needs of each customer backed by our superior Culligan service. As a Field Service Technician, you’ll play a critical role in ensuring the proper installation and service of our products and systems for customers. This role requires technical expertise, attention to detail, and a commitment to delivering high-quality Culligan service. The ideal candidate for this role will have strong mechanical aptitude, the ability to troubleshoot and diagnose our systems following training and will be comfortable consulting with customers to effectively understand their needs.

Requirements

• Must maintain a valid Driver’s License.
• Must be at least 21 years of age or older, and must be able to successfully pass, and maintain a DOT physical card.
• Maintain an acceptable driving record check to be insurable by the company to operate a company vehicle.
• Mechanical aptitude
• Must be able to safely operate a commercial vehicle daily for approximately 8-10 hours.
• Must be able to successfully pass criminal background check and drug screening checks, as well as any ongoing screenings per company requirements.
• Must remain physically capable, with or without reasonable accommodation, of performing the duties required of this position.
• Proficiency in using hand tools and basic power tools is of the utmost important in this position.

Nice To Haves

• Basic working knowledge of plumbing is HIGHLY preferred

Responsibilities

• Install and service products and systems at both commercial and residential customer locations.
• Test and troubleshoot equipment to ensure proper functionality prior to being installed.
• Follow standard operating procedures (SOP’s) and safety protocols.
• Provide back up route relief for Route deliver drivers.
• Interact with customers in a professional and courteous manner.
• Communicate effectively to explain installation processes and answers questions.
• Provide technical support to customers during and after installations.
• Diagnose and resolve technical issues in a timely manner.
• Train customers on the proper use and maintenance of installed products and systems.
• Provide basic technical guidance to customers.
• Aid and/or provide training to coworkers and other departments.
• Maintain accurate records of installations and troubleshooting steps, including pictures.
• Operate service and route vehicles safely; adhere to safe driver policies and complete required vehicle inspections and maintenance.
• Load, unload, and secure service vehicles as required.

Benefits

• Full-time, Monday-Friday work schedule
• $19-$21hr DOE plus opportunity to earn commissions
• Paid time off (PTO) at a generous accrual rate
• Full benefits package, including a 401k with company match, following your introductory period.
• Career advancement opportunities
• Opportunity to utilize Culligan equipment in your home free of charge!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed