Automated Logic- Field Service Supervisor- Virginia

Carrier • Glen Allen, VA

7d • $64,500 - $129,500

About The Position

The Field Service Supervisor leads a selected team of Field Engineers (FEs), managing and training direct reports and verifying their work. The role mentors new hires and current FEs in new-construction field operations and works with Project Management to complete assigned projects on time, within project-specific budgets, and to required quality standards. The supervisor coordinates the internal and external resources needed to execute new-construction projects assigned to the team in Cora PPM.

The supervisor communicates with customers, subcontractors, and company departments; oversees field documentation and daily logs; participates in employee performance reviews; and provides feedback to Engineering, Graphics developers, and programmers. The role collaborates on project planning, resource assignments, scheduling, budget monitoring, and coordination with electrical subcontractors and other trades. It also supports company standards, mentoring and training plans, candidate interviews, and personal development.

This position requires regional travel, occasionally including overnight stays. The annual salary range is $64,500 to $129,500, and the role may be eligible for short-term cash incentives, subject to plan requirements. Pay may vary based on skills, education, experience, and other qualifications.

Requirements

• High school diploma or GED.
• At least 3 years of experience in the HVAC, construction, or building automation and controls industry.
• At least 1 year of experience with Microsoft Office Suite, with proficiency in Microsoft Excel.
• Clean and valid driver's license.
• Ability to climb ladders or use lift equipment more than 8 feet above grade.
• Ability to lift items up to 50 pounds.
• Ability to travel regionally, including occasional overnight stays.

Nice To Haves

• Bachelor's degree or at least 5 years of relevant experience.
• Experience handling a large and diverse number of simultaneous challenges requiring knowledge of multiple disciplines.
• Field experience and understanding of the installation and operation of Automated Logic Controls, with ability to understand and navigate third-party control systems and integrations.
• Experience with Automated Logic software, including WebCtrl, SiteBuilder, ViewBuilder, LogicBuilder, InterOp 3.02, Alert, Draw, EDB, Eikon, and Supervision.
• A team-oriented approach that puts customers' best interests first.

Responsibilities

• Manage, train, mentor, and verify the work of assigned Field Engineers, including onboarding new hires into new-construction field operations.
• Coordinate the internal and external resources needed to execute assigned new-construction projects in Cora PPM.
• Provide documentation and communication to customers, subcontractors, and ALC Department Management, and ensure appropriate field operations staff do so.
• Collect and follow up on Field Engineer daily logs in Cora PPM and ensure their timely delivery to New Construction Administration and Project Managers.
• Represent Automated Logic professionally in meetings, prepare for anticipated questions, and include appropriate support personnel when needed.
• Lead, document, and participate in yearly and semi-yearly performance reviews for employees.
• Communicate feedback on quality, accuracy, and standards development to Engineering, Graphics developers, and programmers.
• Understand and monitor project budgets for negotiated projects; provide ongoing feedback to direct reports on performance, budgets, and quality, and escalate personnel concerns as needed.
• Attend and participate in turnover, pre-bid, and other relevant meetings.
• Collaborate with Project Managers to maximize project execution and coordinate task assignments in Cora PPM.
• Participate in monthly resource-planning meetings with Project Managers and Branch Operations Managers.
• Advise Project Managers when graphics, programming, and technical checkout resources will be needed.
• Coordinate schedules with electrical subcontractors and other trades, and maintain schedule communications with Field Engineers, Project Managers, customers, and trades.
• Help develop and improve company standards.
• Develop mentoring plans and continuously train new and current Field Engineers; assist with training and mentoring plans.
• Participate in peer reviews, turnover, post-mortem, and closeout meetings as required.
• Participate in and conduct interviews with potential candidates.
• Attend seminars, take self-study courses, and pursue other measures to maintain proficiency and improve job performance.

Benefits

• Medical, dental, and vision coverage.
• Wellness incentives.
• Retirement benefits, including 401(k).
• Paid vacation, up to 15 days.
• Paid sick days, up to 5 days.
• Paid personal leave, up to 5 days.
• Paid holidays, up to 13 days.
• Birth and adoption leave.
• Parental leave.
• Family and medical leave.
• Bereavement leave.
• Jury duty leave.
• Military leave.
• Option to purchase vacation.
• Short-term and long-term disability.
• Life insurance and accidental death and dismemberment coverage.
• Health Savings Account, Health Care Spending Account, and Dependent Care Spending Account.
• Tuition assistance.
• Professional development training, certifications, and continuing education.
• Career pathways and leadership opportunities.
• Recognition programs.
• Fleet vehicle eligibility with personal use allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED