Job Posting Title Automated Logic - Field Service Supervisor - Virginia

Carrier • Glen Allen, VA

8d • $64,500 - $129,500

About The Position

Automated Logic, a Carrier Company, is seeking a Field Service Supervisor to lead a selected team of Field Engineers working on new construction projects. The supervisor manages and trains direct employees, verifies their work, mentors new hires and current staff, and works with Project Management to coordinate timely project completion. The role ensures field staff have the knowledge and resources to perform assigned work and that work is completed within project-specific budgets. It coordinates internal and external resources needed for projects assigned to the team in Cora PPM.

The supervisor communicates with customers, subcontractors, department management, engineers, graphics developers, and programmers; manages field documentation and daily logs; monitors quality and budgets; coordinates project staffing and schedules with project managers, customers, electrical subcontractors, and other trades; and contributes to standards, training, mentoring, interviews, and employee performance reviews. Regional travel, including occasional overnight stays, is required.

The role offers access to professional development, training and certifications, leadership opportunities, recognition programs, health and wellness benefits, retirement benefits, paid time off, and potential fleet vehicle eligibility with a personal-use allowance. The stated annual salary range is $64,500 to $129,500, and the position may be eligible for short-term cash incentives.

Requirements

• High school diploma or GED.
• At least 3 years of experience in the HVAC, construction, or building automation and controls industry.
• At least 1 year of experience with Microsoft Office Suite, including proficiency in Microsoft Excel.
• Clean and valid driver’s license.
• Ability to climb ladders or use other lift equipment more than 8 feet above grade.
• Ability to lift items weighing up to 50 pounds.
• Ability to travel regionally, with occasional overnight stays.

Nice To Haves

• Bachelor’s degree or at least 5 years of relevant experience.
• Experience handling a large and diverse number of simultaneous challenges requiring knowledge of multiple disciplines.
• Field experience and understanding of the installation and operation of Automated Logic Controls, as well as the ability to understand and navigate third-party control systems and integrations.
• Experience with Automated Logic software, including WebCtrl, SiteBuilder, ViewBuilder, LogicBuilder, InterOp 3.02, Alert, Draw, EDB, Eikon, and Supervision.
• A team-oriented approach that puts customers’ best interests first.

Responsibilities

• Manage, train, and verify the work of a selected team of Field Engineers.
• Mentor new hires in new-construction field operations and support the development of current Field Engineers.
• Coordinate with Project Management to complete assigned projects on time and ensure employees have the knowledge and resources to perform the work within project-specific budgets.
• Coordinate internal and external resources required to execute new-construction projects assigned to the team in Cora PPM.
• Provide necessary documentation and communication to customers, subcontractors, Automated Logic department management, and appropriate field operations staff.
• Collect and follow up on Field Engineer daily logs in Cora PPM and ensure timely delivery to New Construction Administration and Project Managers.
• Represent Automated Logic professionally in meetings, prepare for anticipated questions, protect the company’s interests, and arrange appropriate supporting personnel when needed.
• Lead, document, and participate in annual and semiannual performance reviews for employees.
• Communicate with Engineering, Graphics developers, and programmers to provide feedback on quality, accuracy, and standards development.
• Understand negotiated project budgets and continuously monitor Field Engineer work for quality control, budget, and performance; provide feedback, escalate personnel concerns, and manage employee expectations.
• Attend and participate in turnover meetings, pre-bid meetings, and other meetings relevant to the work.
• Collaborate with Project Managers to assign project tasks in Cora PPM and with Project Managers and Branch Operations Managers to assign resources across projects.
• Advise Project Managers when project resources will be needed, including graphics, programming, and technical checkout resources.
• Coordinate project schedules with electrical subcontractors and other trades, and communicate schedules consistently with Field Engineers, Project Managers, customers, and other trades.
• Help develop and improve company standards.
• Develop mentoring plans and continuously train new and current Field Engineers; assist with training and mentoring plan development.
• Participate in peer reviews, turnover meetings, post-mortem meetings, and closeout meetings as required.
• Participate in and conduct interviews with potential candidates.
• Maintain and improve proficiency and job performance through seminars, self-study courses, and other learning activities.

Benefits

• Medical, dental, and vision coverage.
• Wellness incentives.
• Retirement benefits.
• Paid vacation days, up to 15 days.
• Paid sick days, up to 5 days.
• Paid personal leave, up to 5 days.
• Paid holidays, up to 13 days.
• Birth and adoption leave.
• Parental leave.
• Family and medical leave.
• Bereavement leave.
• Jury duty leave.
• Military leave.
• Purchased vacation.
• Short-term and long-term disability.
• Life insurance and accidental death and dismemberment insurance.
• Health Savings Account, Health Care Spending Account, and Dependent Care Spending Account.
• Tuition assistance.
• Professional development, training programs, certifications, and continuing education.
• Career advancement and leadership opportunities.
• Recognition programs.
• Fleet vehicle eligibility with a personal-use allowance.
• Potential short-term cash incentives, subject to plan requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED