Commercial Cleaning Field Supervisor

Empire Portfolio Group•Conway, AR

1d•$38,000 - $42,000

About The Position

Handled Commercial Services is hiring a full-time Field Service Supervisor based in Arkansas to manage and support commercial cleaning crews at multiple jobsites throughout Arkansas and surrounding states. The supervisor is the primary field leader, responsible for crew performance, labor tracking, supply management, safety compliance, service quality, and customer satisfaction. The role may also involve performing cleaning work alongside crew members when needed. Handled Commercial Services provides commercial cleaning and facility services to offices, medical and healthcare facilities, warehouses and distribution centers, manufacturing plants, schools, retail and hospitality spaces, fitness centers, data centers, and property management portfolios. The position requires regular travel between jobsites and may include work in warehouse, industrial, post-construction, and outdoor environments.

Requirements

High school diploma or GED.
At least 3 years of supervisory experience in commercial cleaning, janitorial services, facilities management, or a related field.
Proven experience managing multiple employees and jobsites.
Strong leadership, communication, and problem-solving skills.
Ability to work flexible hours, including evenings, weekends, and overnight shifts, as business needs require.
Knowledge of commercial cleaning equipment, chemicals, and industry best practices.
Strong organizational and inventory control skills.
Ability to safely operate company vehicles and travel regularly between jobsites.
Valid driver's license and a satisfactory driving record in accordance with company insurance and vehicle policies.
Ability to pass a pre-employment background check.
Proficiency with Microsoft Office and mobile workforce management and digital shift-logging systems.
Ability to stand, walk, bend, kneel, and regularly lift up to 50 pounds.
Ability to drive to multiple jobsites throughout the workday and travel in and out of surrounding states as work requires.
Ability to work in warehouse, industrial, post-construction, and outdoor environments, with exposure to dust, cleaning chemicals, varying temperatures, and weather.

Nice To Haves

GBAC STAR®, CIMS, or OSHA 10/30 training.

Responsibilities

Supervise and direct cleaning crews at customer jobsites.
Train, coach, and develop crew members on cleaning procedures, safety standards, and company policies.
Conduct regular site visits to monitor crew performance and work quality, including quality control inspections.
Maintain employee morale and promote a team-oriented work environment.
Track and verify temporary worker hours and submit accurate temporary staffing records by established deadlines.
Monitor labor utilization and productivity across assigned jobsites.
Ensure cleaning services meet company standards and customer expectations.
Ensure every shift is recorded in digital shift logs with time-stamped entries, photos, and supervisor sign-off.
Serve as an on-site client contact, respond promptly to service requests, and work with account managers to resolve issues.
Coordinate and monitor out-of-town project travel arrangements when needed.
Monitor vehicle usage and fuel expenses, and maintain accurate travel and expense documentation.
Monitor cleaning chemical, equipment, and supply usage at assigned jobsites; maintain inventory records and submit supply requests as needed.
Ensure crews properly use and store cleaning materials and equipment.
Ensure compliance with company safety policies, OSHA regulations, and client-specific requirements, including infection control protocols in healthcare facilities.
Conduct on-site safety meetings and reinforce safe work practices.
Report workplace incidents and assist with investigations when necessary.
Maintain required safety, training, and compliance documentation.
Perform cleaning duties alongside crew members as necessary.