Field Service Specialist, Lead

FLS Global • Tucson, AZ

3d • Remote

About The Position

FLSmidth is hiring a mechanically skilled Field Service Specialist for its Pumps, Cyclones & Valves (PCV) group. The role is remote and must be based in the Western United States, ideally Tucson, Arizona. Frequent travel to mine operations across the United States is required, with 50–75% travel expected. The position combines leadership of a field service team with hands-on support for installing, commissioning, maintaining, and troubleshooting FLSmidth pumps, cyclones, and valves. It also supports customer equipment performance, sales opportunities, basic process evaluations, and customer training.

Requirements

• At least 10 years of mechanical experience; mining, heavy industry, or rotating equipment experience is preferred.
• Hands-on experience with slurry pumps, cyclones, valves, or similar equipment.
• Strong troubleshooting skills and ability to solve mechanical issues under pressure.
• Ability to work independently, communicate effectively with clients and teammates, and represent the company professionally on site.
• Willingness and ability to travel frequently, with 50–75% travel across the United States expected.
• Proficiency with Microsoft Outlook, Word, and Excel.

Nice To Haves

• A college diploma or degree in a technical field.
• Bilingual proficiency in English and Spanish.

Responsibilities

• Lead a team of 5–10 Field Service Support members in travel scheduling, daily report generation, and on-the-job training.
• Provide hands-on mechanical support during installation, commissioning, maintenance, and troubleshooting of FLSmidth pumps, cyclones, and valves.
• Assist mine site personnel in improving equipment uptime, performance, and wear life.
• Support the sales team by identifying opportunities to upgrade or replace competitor equipment with FLSmidth solutions.
• Perform basic process evaluations, such as pump sizing and cyclone simulations; training is available if needed.
• Deliver customer training on the safe use, maintenance, and performance of PCV products.
• Prepare professional field reports documenting work performed and recommendations.

Benefits

• Competitive pay with performance-based incentives.
• RRSP matching program.
• Full health and dental benefits.
• Generous time off, including vacation, sick leave, and flexible start/stop times.
• Long-term job stability with a company that has been operating for more than 140 years.
• Opportunities for technical training, advancement, and growth.
• Supportive, safety-first culture.
• Access to a dedicated recognition platform for celebrating achievements, sharing appreciation, and staying connected globally.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed