Field Service Representative
About The Position
Ecolab's Nalco Water division is seeking a Field Service Representative to provide service and support for water treatment and disinfection systems across various industries. This role involves working independently in the field, building customer relationships, and delivering solutions that protect resources and improve operational performance. The representative will be responsible for cooling tower cleaning, water disinfection, technical support, safety compliance, chemistry testing, data logging, inventory maintenance, and supporting sales representatives with customer system assurance plans. The position is based in Bellingham, WA, covering a 15-mile radius with targeted accounts in downstream industries. This role offers a dynamic, hands-on environment with autonomy and support, contributing to customer sustainability goals and protecting critical assets, with access to industry-leading training and development.
Requirements
- High school diploma or equivalent
- 2 years of experience in water treatment or an industrial/mechanical environment
- Position requires a current and valid Driver’s License with no restrictions
- No immigration sponsorship available for this position
Nice To Haves
- Associate’s degree or trade school certification
- Demonstrated mechanical aptitude
- Experience in water treatment or specialty chemical industry
- Familiarity with boilers, cooling towers, and wastewater treatment systems
- Proficiency with Microsoft Office Suite
Responsibilities
- Deliver expert service and support for cooling tower cleaning and water disinfection
- Provide technical support and escalate complex challenges as needed
- Build strong relationships with customers and promote best practices
- Ensure full compliance with safety policies and procedures
- Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
- Provide technical support to customers; identifying and resolving customer pain points, escalating as required
Benefits
- medical
- dental
- vision
- matching 401K
- company-paid pension
- stock purchase plan
- paid parental leave
- select discounted childcare resources
- life insurance
- accident insurance
- critical illness insurance
- hospital indemnity insurance
- auto insurance
- home insurance
- pet insurance
- identity theft protection
- short-term and long-term disability
- 401k
- pension plans
- retirement health care benefits
- short-term incentives
- vacation (12 days)
- holidays
- parental leave
- employee stock purchase plans (Full-Time Associates)
- discount on day care services and caregiver services
- adoption assistance
- group legal services
- employee assistance program
- employee discount program
- education assistance program
- on-Site childcare and fitness facilities may be available at select Ecolab locations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
