Field Service Representative I - Greenville, SC

SOLVENTUM•Greenville, SC

3d•Onsite

About The Position

Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. This position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment. The Field Service Representative will interface with Solventum customers daily and is responsible for building, cultivating and maintaining superior customer relationships. As a Field Service Representative I, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. We enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

Requirements

High School Diploma/GED or higher
One (1) year customer facing experience in a private, public, government, or military environment.
Current, valid Driver’s License
Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)

Nice To Haves

Associate degree or higher
Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties

Responsibilities

Serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment.
Interfacing with Solventum customers daily and responsible for building, cultivating and maintaining superior customer relationships.
Performing and assisting in maintaining inventory of products, parts, disposables, and supplies.
Cleaning, processing and quality control of medical device equipment.
General housekeeping of facility.
Loading and unloading of equipment in company vehicles.
Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions.
Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery.
Tracking inventory control on assets, parts, disposables, and supplies.
Locating missing and misplaced equipment as needed.
Loading and unloading medical equipment from company vehicles.
Attending training and other scheduled business functions which will require commercial air travel.
Complying with corporate policies, procedures and security standards while performing assigned duties.