Field Service Rep II

Solar Turbines•New York, NY
•$72,360 - $108,540

About The Position

The Field Service Rep II installs, maintains, and troubleshoots equipment at customer locations using tools, parts, and technical diagrams. The customer service assignment includes on-site preventive maintenance and inspection work, call-out services, and commissioning activities on turbomachinery and package systems. The role uses test equipment, hand tools, gauges, instruments, digital tools, and systems to diagnose malfunctions, analyze and repair or replace faulty parts, clean and lubricate equipment, and perform routine installations and adjustments. The position requires passing a DOT drug screen and physical fitness evaluation, maintaining the specified clean driving record, completing a physical exam and obtaining OGUK offshore certification through a Solar-approved physician, and obtaining a legal Transportation Worker Identification Credential.

Requirements

  • Pass a Department of Transportation (DOT) drug screen and physical fitness evaluation.
  • Have a clean driving record: no moving violations within the last 12 months, no 2-point violations within the last 3 years, and no DUIs within the last 7 years.
  • Successfully complete a physical exam and obtain OGUK offshore certification from a Solar-approved physician.
  • Be able to obtain a legal Transportation Worker Identification Credential.
  • Demonstrate service excellence, initiative, and problem-solving ability.
  • Have knowledge of mechanical maintenance for power supply equipment and oil and gas equipment.
  • Have knowledge of programmable logic controllers (PLC) and automated process controls.
  • Have knowledge of troubleshooting approaches, tools, and techniques for technical problems.

Nice To Haves

  • A degree or equivalent experience is desired.

Responsibilities

  • Install, maintain, and troubleshoot equipment at customer locations.
  • Perform on-site preventive maintenance and inspection work, call-out services, and commissioning activities on turbomachinery and package systems.
  • Use test equipment to diagnose and identify malfunctions, referring to schematics and manufacturers’ specifications as needed.
  • Use hand tools, gauges, and instruments to analyze, repair, or replace faulty parts, and utilize digital tools and systems.
  • Check for common causes of equipment trouble, clean and lubricate equipment as needed.
  • Perform routine installations and make equipment adjustments within normal procedures.

Benefits

  • Competitive compensation packages
  • Travel, company truck, gas card, meals, and lodging included
  • Medical, dental, and vision coverage starting day one
  • Paid time off, including vacation, holidays, and volunteer time
  • 401(k) savings plan with company match
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Short- and long-term disability coverage
  • Parental leave
  • Employee Assistance Program
  • Voluntary benefits and employee discounts
  • Career development
  • Health Lifestyle Programs
  • Incentive bonus
  • Life insurance
  • Adoption benefits
  • Tuition reimbursement
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