Field Service Rep/Driver

YK Solutions•Kent, WA

6d•Onsite

About The Position

The Field Service Rep/Driver delivers and services medical equipment for hospitals and healthcare facilities in the Kent area. The role combines hands-on equipment work, customer interaction, and problem-solving to support clinical staff and patient care. The employee starts each day at the Kent service center, loads a local route, and travels to healthcare facilities. Routes are local, with no long-haul driving or overnight travel, and the employee returns home each day. The position is on-site and permanent, with a Monday–Friday schedule of 8:00 AM–4:30 PM, while flexibility may be needed to meet customer demand, including some nights and weekends. One week of training takes place in San Antonio, Texas, and additional travel may be required to support service centers nationwide.

Requirements

At least 2 years of customer service, delivery, or field service experience.
Strong communication skills and a customer-first mindset.
Clean driving record.
Ability to operate a 20-foot box truck.
Ability to lift up to 30 lbs. and push or pull up to 75 lbs.
Comfort working in a warehouse and outdoors in Kent weather.
Flexibility to work according to customer demand, which may include some nights and weekends.
Ability to travel by commercial airline for business needs.

Responsibilities

Deliver and pick up medical equipment at hospitals and healthcare facilities across the Kent area.
Provide basic equipment orientation and support to clinical staff.
Build strong relationships through professional, responsive customer service.
Complete accurate delivery, pickup, and service documentation.
Identify and resolve customer concerns quickly and professionally.
Load, unload, clean, inspect, and disinfect equipment according to company safety and quality standards.
Operate a 20-foot box truck safely and professionally.
Maintain a clean, organized vehicle and professional appearance.