Field Service Rep/Driver
About The Position
The Field Service Rep/Driver delivers and services medical equipment for hospitals and healthcare facilities in the Williston area. The role combines hands-on equipment work, customer interaction, and problem-solving to support clinical staff and patient care. The workday begins at the Williston service center, where the employee loads a local route and travels to healthcare facilities. The position includes delivering and setting up equipment, providing basic orientation, answering questions, and ensuring customer needs are met. Routes are local, with no long-haul routes or overnight travel, and the employee returns home each day. The role is based on-site in Williston, Vermont, and is a permanent, full-time position. The stated schedule is Monday–Friday, 8:00 AM–4:30 PM, with flexibility to work nights and weekends according to customer demand. Training includes one week in San Antonio, Texas, and additional business travel may be needed to support service centers nationwide.
Requirements
- At least 2 years of customer service, delivery, or field service experience.
- Strong communication skills and a customer-first mindset.
- A clean driving record.
- Ability to operate a 20-foot box truck.
- Ability to lift up to 30 lbs. and push or pull up to 75 lbs.
- Comfort working in a warehouse and outdoors in Williston weather.
- Flexibility to work according to customer demand, which may include some nights and weekends.
- Ability to travel by commercial airline for business needs.
- Complete one week of training in San Antonio, Texas.
Responsibilities
- Deliver and pick up medical equipment at hospitals and healthcare facilities across the Williston area.
- Provide basic equipment orientation and support to clinical staff.
- Build strong relationships through professional, responsive customer service.
- Ensure accurate delivery, pickup, and service documentation.
- Identify and resolve customer concerns quickly and professionally.
- Load, unload, clean, inspect, and disinfect equipment according to company safety and quality standards.
- Operate a 20-foot box truck safely and professionally.
- Maintain a clean, organized vehicle and professional appearance.
Benefits
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Accrued paid time off, up to 15 days annually.
- Eight holidays and up to four floating holidays.
- Paid birthday day.
- Paid training and advancement opportunities.
- Overtime and incentives.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
