Field Service Quality Inspector
About The Position
Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. As part of Detection and Measurement, CUES is the world’s leading developer of water, wastewater, and storm water inspection equipment. With CCTV cameras, pre-built vehicles, and software for pipeline inspection and rehabilitation, we improve the safety and reliability of our water infrastructure systems.
Requirements
- Associate or bachelor’s degree in a technical field or 8-10 years of relevant experience
- HVAC equipment service experience required
- Extensive knowledge of basic HVAC equipment, preferably including cooling towers and related products
- Experience with construction sites / building safety standards and manufacturing plants
- Strong troubleshooting and problem-solving abilities
- Ability to effectively manage work, time and customer expectations
- Strong interpersonal skills and ability to interface with multiple levels of employees both internally and externally
- Excellent verbal and written communication skills
- Competency in basic computer and software skills (Word, Excel, Photo and video software)
- Strong technical aptitude
- Ability to troubleshoot process control systems and Building Management Systems (BMS)
- Must meet eligibility criteria to access customer sites with specific background requirements
Nice To Haves
- PLC and refrigeration/cooling tower experience preferred
- Welding and/or coil repair experience preferred
Responsibilities
- Perform field service functions, including troubleshooting and maintenance
- Represent Marley/SPX professionally to our customers and field partners
- Clear and professional communication with customers and field partners on findings and scope of work to be completed.
- Provide recommendations regarding installation and repair of equipment
- Identify, analyze, report, and drive preventive actions on product failures
- Troubleshoot and repair controls, leaks and mechanical equipment issues
- To document and provide timely and detailed reports of all activities
- To travel domestically and occasionally internationally approximately 50-75% of the time with the potential for this to increase seasonally
- Perform factory certified tower inspections as needed
- Determine and recommend which products or services best fit customers’ needs
- Perform plant quality audits, inspections and implementation of corrective actions from the field
- Other duties or project as assigned
Benefits
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
